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Senior Service Sales Specialist

Danaher · WI · $85,280–$104,000 a year · Full time

Posted Aug 11, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you won back a customer who had let their service agreement expire.

What they are checking: Persistence and skill in recovering lost service revenue.

How do you work with field service engineers to spot sales opportunities?

What they are checking: Whether they build partnerships with service staff, who often hear about customer needs first.

Tell me about the largest service deal you closed. Who was involved in the decision?

What they are checking: Experience navigating lab, procurement and administrative decision makers in healthcare.

How do you stay organized across many accounts with different renewal dates?

What they are checking: Their systems for keeping a large book of service business on track.

What would you do

How would you sell a service contract for histology or pathology equipment to a lab that has always paid per repair?

What they are checking: Whether they can show the value of uptime and predictable cost to a skeptical lab manager.

A lab says their budget was cut and they cannot renew. What do you do?

What they are checking: Ability to find options like tiered coverage while protecting price and relationship.

A competitor's third-party service company offers a lab a cheaper contract. How do you respond?

What they are checking: Whether they can explain the value of OEM service, parts and expertise credibly.

About the work

Walk me through how you find and prioritize service renewal opportunities in your territory.

What they are checking: Their method for managing an installed base and catching renewals before they lapse.

What do you understand about how a cancer diagnostics lab depends on its equipment?

What they are checking: Whether they connect equipment downtime to patient diagnosis delays, which drives the value of service.

How do you forecast service revenue, and how accurate have you been?

What they are checking: Whether they forecast recurring service revenue with enough discipline that leaders can plan around their numbers.

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The full job description

As published by Danaher.

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. At Leica Biosystems, we’re not just shaping the future of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System which makes everything possible. The Senior Inside Sales Representative, Service is responsible for supporting the delivery of annual service contract orders, revenue, and renewal targets within an assigned territory (geography and/or product line). This role contributes to growth by retaining existing contracts, converting time-and-material customers, and capturing demand as instruments transition out of warranty for Leica Biosystems customers. This position reports to the Director, Service Business Operations and operates within the North America Service & Support organization, supporting a defined U.S. and/or Canada territory. In this role, you will have the opportunity to: • Deliver revenue and growth targets by managing a pipeline of renewal, conversion, and new service contract opportunities across all stages of the sales cycle • Support contract renewal and penetration by engaging customers ahead of warranty expiration and contributing to conversion of time-and-material accounts to contract coverage • Translate customer needs into value-based solutions by positioning service offerings in terms of uptime, risk mitigation, and total cost of ownership • Execute territory plans and maintain forecasting using CRM and quoting tools to manage pipeline, track performance, and support accurate forecasts • Partner cross-functionally with Field Service Engineers and Service Coordination to ensure consistent delivery and a seamless customer experience The essential requirements of the job include: • Bachelor’s Degree with 2+ years of experience OR Masters Degree with 0-2 years of experience • Experience managing a sales pipeline and working toward revenue targets • Foundational negotiation skills, including pricing and service scope discussions • Experience using CRM tools (e.g., Salesforce) and ERP systems (e.g., SAP, Oracle), with proficiency in Microsoft Office Travel, Motor Vehicle Record & Physical/Environment Requirements: • Ability to travel 10% - 15%, overnight, within territory or locations and/or for company meetings • Must have a valid driver’s license with an acceptable driving record It would be a plus if you also possess previous experience in: • Selling service contracts for clinical, diagnostic, or research equipment • Exposure to lean principles and continuous improvement tools Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info . At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide. The annualized salary range for this role is $85,280 - $104,000. This role is also eligible for the Sales Incentive Compensation (SIP). The total target compensation at plan (base + SIC) is $109,280-128,000 annually. Actual SIP earnings may exceed or fall below the target based on individual sales performance. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here . For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here . We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com .

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