Jobs › Danaher

Associate Field Service Engineer - Chicago, IL

Danaher · WI · Full time

Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026

Apply at Danaher

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you fixed something under pressure while someone was watching and waiting.

What they are checking: Whether they stay calm, keep the customer informed, and do careful work when the clock is ticking.

Tell me about a time you learned a new technical system quickly. How did you go about it?

What they are checking: Whether they are a self-driven learner, which matters most in an associate role with a lot of product training.

How would you explain a fix or a preventive step to a lab technician who is not technical about the machine?

What they are checking: Whether they can communicate clearly and help customers avoid the next breakdown.

What would you do

Leica Biosystems instruments like tissue processors and stainers run in pathology labs that are waiting on cancer results. How does that change how you approach a service call?

What they are checking: Whether they understand that downtime delays patient diagnoses and treat urgency and communication as part of the job.

A histology lab supervisor is upset that the same stainer failed again a week after your last visit. What do you do?

What they are checking: Whether they take ownership, look for the true root cause, and repair the customer's trust.

This role covers the Chicago area with travel between sites. How do you plan your day when you have one emergency call and two scheduled preventive maintenance visits?

What they are checking: Whether they can prioritize, communicate schedule changes, and still protect planned maintenance.

About the work

Walk me through how you troubleshoot an instrument that throws an error you have never seen before.

What they are checking: Whether they work through a logical process using manuals, logs and tests rather than swapping parts at random.

What experience do you have with electromechanical systems, pneumatics, fluidics or reading schematics?

What they are checking: Whether they have the hands-on basics to learn complex lab instruments quickly in an associate role.

How do you handle service documentation and reporting in a regulated medical device setting?

What they are checking: Whether they know accurate service records are required for compliance and help catch product quality trends.

What safety steps do you take when working on instruments that may have been exposed to chemicals like xylene, formalin or biological samples?

What they are checking: Whether they respect lab hazards and follow decontamination and safety procedures before touching equipment.

Practice this interview out loud.

Offer builds a real interview for this exact role at Danaher from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Danaher.

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems , one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. At Leica Biosystems, we’re not just shaping the future of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System which makes everything possible. The Associate Field Service Engineer for Leica Biosystems is responsible for supporting customers through the installation, maintenance, troubleshooting, and repair of Leica Biosystems diagnostic solutions. This role contributes to customer success by helping ensure optimal instrument performance, maximizing uptime, and supporting reliable diagnostic workflows that ultimately impact patient care. This position is part of the Service Organization and will work remotely within the assigned territory. You will be a part of the Field Service Team and report to the Regional Field Service Manager responsible for delivering industry-leading service that maximizes instrument availability, customer productivity, and operational performance. In this role, you will have the opportunity to: • Support installation, preventative maintenance and troubleshooting on Leica Biosystems instruments to help ensure optimal instrument performance and customer uptime. • Assist in delivering a high-quality customer experience through effective communication, timely follow-up, and adherence to Leica Biosystems quality and compliance standards. • Partner with Field Service Engineers, technical support, applications, and commercial teams to resolve technical issues and support reliable diagnostic workflows. The essential requirements of the job include: • 0-1 years of experience in a technical field; Associates Degree preferred. • Foundational mechanical, electrical, electronic, laboratory, biomedical, or instrumentation troubleshooting capability. • Ability to communicate clearly with customers and internal teams while learning to operate independently in a field-based service environment. Travel, Motor Vehicle Record & Physical/Environment Requirements: • This position requires up to 90% flying and/or driving travel, which includes overnight stays. • Must have a valid driver’s license with an acceptable driving record • Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. unassisted. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms. It would be a plus if you also possess previous experience in: • Experience working with medical devices, laboratory equipment, scientific instruments, or other electromechanical systems. • Prior exposure to lab, hospital, clinical, biomedical, military technical, or field service environments. • Interest in developing diagnostic instrumentation, customer service, and continuous improvement capability. Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info . At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide. The hourly range for this role is $32.00 per hour - $34.00 per hour . This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. #LI-JP1 Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here . For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here . We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com .

Apply at Danaher