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Senior Operator Service Center

Abbott · Abbott Park, IL · $18.30–$36.60 an hour · Full time

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Walk me through a typical shift in a service center you've worked in. What did you own from start to finish?

What they are checking: Whether they have run real daily work on their own, or only followed someone else's lead.

As a senior operator, newer people will come to you with questions. Tell me about a time you trained someone on a procedure and how you knew they had it.

What they are checking: Whether they teach by checking understanding rather than just showing once, which matters for the senior title.

Tell me about a mistake you made on the job. How did you find out and what did you do about it?

What they are checking: Whether they own errors openly, which is the trait a regulated operation depends on most from its operators.

Tell me about a time you suggested a better way to do a routine task. What happened?

What they are checking: Whether they spot improvements and route them properly, since changes in a regulated area need approval first.

What would you do

You're halfway through a job and notice the work instruction doesn't match what's in front of you. What do you do?

What they are checking: Whether they stop and escalate in a regulated setting instead of improvising, since a quiet workaround can become a quality finding.

The queue is backed up and your lead asks you to move faster. How do you keep up the pace without cutting corners?

What they are checking: How they balance throughput against procedure, and whether they say no to shortcuts that skip checks.

How do you handle a piece of equipment or tool that starts acting up during your shift?

What they are checking: Whether they tag it, report it and stop using it rather than nursing it through and risking bad work.

How do you hand off unfinished work to the next shift so nothing gets lost?

What they are checking: Whether they communicate status clearly enough that the next person can pick up without guessing.

About the work

What does good documentation look like to you in a healthcare manufacturing or service setting?

What they are checking: Whether they understand that records must be complete, timely and legible because an auditor will treat unrecorded work as undone.

What safety habits do you follow without being reminded?

What they are checking: Whether safety is built into how they work, not something they think about only when someone is watching.

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The full job description

As published by Abbott.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Senior Operator Service Center Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: • Career development with an international company where you can grow the career you dream of. • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. • An excellent retirement savings plan with high employer contribution. • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position works out of our Abbott Park, IL (Lake Bluff, IL) location in the Core Division. Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers. As an Operator I Production, the primary function is to ensure equipment used by Manufacturing is prepared and sterilized following approved current procedure. Provide direction and work assignments. Coordinates with manufacturing areas to facilitate the manufacturing process and ensure smooth and continued operations. What You’ll Work On • Responsible for implementing and maintaining the effectiveness of the quality system. • Clean, assemble, and sterilize different types of manufacturing equipment such as filling equipment, filters, tanks, etc. • Following cGMP. • Use a computer to create labels and generate reports via the AMS/MES system. • Prepare vials for dry heat treatment including use of AMM and AMS/MES systems to track work orders. • Trains, motivates and assigns daily work to personnel assigned to their stations. • Changes strategies in response to changing priorities. • Track the status of projects and tasks. • Evaluates timetables and delegates when necessary. • Responds to customer requests and contact appropriate individuals to resolve customer’s problems. • Provide troubleshooting and guidance as required. • Arrange your activities and/or the activities of others to attain specific objectives. • Ensure the manufacturing schedule is met. • Audits documentation to ensure procedural and regulatory compliance. • Assures compliance with GMP/ISO practices. • Responsible for proper cleaning, assembly, and sterilization of miscellaneous types of manufacturing equipment to ensure Fill/Label, Chemical Dispensing, Solutions Formulation, and other users have the equipment available for ADD Manufacturing. • Manufacturing delays due to improperly prepared equipment could have a negative financial impact including unnecessary downtime and product off the market. Required Qualifications • High School Diploma or GED required • One to three years of operations or manufacturing support experience is required • Individuals will be required to train and become familiar with GMP and Service Center processes for glassware and equipment cleaning Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. The base pay for this position is $18.30 – $36.60/hour In specific locations, the pay range may vary from the range posted. JOB FAMILY: Manufacturing DIVISION: TM Transfusion Medicine LOCATION: United States > Abbott Park : AP08B ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: No MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Awkward/forceful/repetitive (arms above shoulder, bent wrists), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Exposure to temperatures below 60 degrees Fahrenheit/16 degrees Celsius or above 85 degrees Fahrenheit/28 degrees Celsius on a regular basis, Keyboard use (greater or equal to 50% of the workday), Lift, carry, push or pull weights of more than 20 pounds/9 kilos on a regular/daily basis, Routine work with chemicals, Work in a clean room environment, Work requiring repeated bending, stooping, squatting or kneeling Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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