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Senior Manager Food and Nutrition Services

Trinity Health · Maywood, IL · $100,205–$150,307 a year · Full time

Posted Aug 7, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a food and nutrition operation you've led. What was the scale, and what were you accountable for financially?

What they are checking: Whether they have run a hospital food service at a size and budget level that matches this senior role.

Tell me about a time you led a team through a major change, like a new service model or vendor.

What they are checking: Whether they can bring frontline staff along through change instead of forcing it on them.

How do you handle staffing and turnover in a department with many entry-level, hourly roles?

What they are checking: Whether they understand retention, training and scheduling for a frontline workforce that keeps the hospital fed.

What industry developments in healthcare food service are you paying attention to right now?

What they are checking: Whether they keep up with trends and standards, which the posting names as part of the role.

What would you do

Food costs are over budget by eight percent halfway through the year. Walk me through how you find the cause and fix it.

What they are checking: Whether they can break costs into food, labor and waste and act on data rather than cutting across the board.

Trinity Health wants consistency across regions and ministries. How do you balance a system standard with what works at your own hospital?

What they are checking: Whether they can adopt system direction while making a clear, data-backed case when local needs differ.

Patient satisfaction scores for meals have been low for two quarters. What would you do?

What they are checking: Whether they look at temperature, timing, menu and service to find the real problem behind scores.

About the work

How do you prepare a hospital kitchen for a Joint Commission or health department survey?

What they are checking: Whether they keep food safety and regulatory standards survey-ready every day instead of scrambling before a visit.

How do you make sure patients on therapeutic diets, like renal, cardiac or dysphagia diets, get the right tray every time?

What they are checking: Whether they understand that diet order errors can harm patients and have systems to catch them.

What metrics would you put on your dashboard to know if the department is healthy?

What they are checking: Whether they track a balanced set of cost, quality, safety and satisfaction measures rather than only budget.

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The full job description

As published by Trinity Health.

Employment Type: Full time Shift: Day Shift Description: Purpose Accountable for leading, guiding & directing the Trinity Health ministry area functional responsibilities. Enable ministry level strategy to address internal or external business & regulatory issues; provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business; Collaborate with System Services Function Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations. Maintaining awareness of new industry developments & standards. Provides decision support, operations &/or optimization leadership focus. Essential Functions Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Leadership • Providing advice, guidance & leadership to RHM & Ministry leaders in developing strategies & in the achievement of performance goals. • Enable Collaboration across & within System Services Function Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations Direction & Growth • Providing advice, guidance & leadership to System Services Function Area, Regions & Health Ministries. • Leading standardization/systemness & optimization of policy, process, methodology, establishing a national community of practice • Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend Strategic Support & Accountability • Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives • Responsible for supporting regional efforts to comply with functional area priorities • Accountable for the selection, evaluation & overall success of the functional leadership teams • Organization-wide focal point for establishing functional strategies & governance over financials & staffing • Accountable for communication between System Services Function Area, Regions & Health Ministries leaders Operational Delivery • Responsible for measuring & reporting KPIs/metrics & value delivery • Providing advice, guidance & leadership for the colleague life cycle Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Minimum Qualifications High School diploma or equivalent Associates Degree (AA/AS) degree preferred in Hospitality Management, Food & Nutrition Services, Dietary Services, Business Administration, or other related field Minimum of three (3) years experience required in healthcare food service management, to include direct supervision and managing or leading a team, or an equivalent combination of education and experience Experience of computer-based programs (MS Word, Excel, Outlook, PowerPoint, Teams) General Manager THS Additional Qualifications (nice to have) Five (5) or more years of experience in Healthcare Food Service Management or Hospitality Services, to include strategic and operational experience managing and leading large teams Physical & Mental Requirements & Working Conditions Indirect Healthcare Support Services: (OSHA: Healthcare support services mean services that facilitate the provision of healthcare services.) • Continuous clinical / patient facing work environment. • Includes continuous work time indoors (subject to travel requirements) under temperature-controlled & well- lit conditions; may encounter occasional variable external environmental conditions. • Includes occasional lifting, up to 30 pounds unassisted; occasional travel; continuous use of computer; includes continuous sitting & may require occasional long periods of continued walking, standing, stooping, bending, pulling & pushing. Direct Healthcare & Indirect / Support Healthcare Services: must be able to: • Adapt to frequent interruptions, shifting priorities & stressful situations; attend to tasks until complete; understand & relate to complex ideas & concepts & be able to remember multiple tasks & regimens extending over long periods of time & work on concurrent tasks / projects. • Continuously read small print; frequently hear normal sounds & voice patterns; give / receive instructions & other verbal communications in-person & over the phone / computer / device / equipment assigned with some background noise. • Perform continuous manual dexterity activities & occasional grasping/handling. • Continuously maintain a safe working environment & use available personal protective equipment (PPE). KEY: Average Workday Activity: Occasional (1% - 33%), Frequent (34% - 66%), Continuous (67% - 100%) Compensation: Pay Range: $100205 - 150307 per year Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. Benefits: Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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