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Virtual Monitoring Attendant

Trinity Health · Maywood, IL · $16.50–$22.00 an hour · Part time

Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role means watching 12 to 16 patients on screens for a 12-hour night shift. How do you stay alert and focused that long?

What they are checking: Whether they have real strategies for sustained attention, since a missed moment can mean a patient falls.

Tell me about a time you had to communicate an urgent problem to someone quickly and clearly.

What they are checking: Whether they escalate in a way nurses can act on right away.

This job is on campus at Loyola, not remote, and it's part-time nights. Why does that fit you?

What they are checking: Whether they understand the on-site night schedule and can commit to it reliably.

What would you do

You see a confused patient starting to climb out of bed. Walk me through what you do.

What they are checking: Whether they redirect verbally first and alert nursing staff immediately when redirection isn't working.

Two patients need attention at the same moment on your screen. How do you decide?

What they are checking: Whether they can triage risk quickly and call for help rather than freezing or guessing.

A nurse doesn't respond the first time you alert them about a patient. What do you do?

What they are checking: Whether they keep escalating through the right channels until someone responds.

About the work

How would you talk to an agitated patient through a two-way audio device so they actually listen?

What they are checking: Whether they can stay calm, respectful and clear with patients who may be frightened or disoriented.

What kinds of behaviors would make you worried a patient is about to hurt themselves?

What they are checking: Whether they can anticipate harmful behavior like pulling lines or getting up unassisted, not just react to it.

How would you give a shift-to-shift report on 14 patients so the next person knows what to watch?

What they are checking: Whether they can summarize patient activity and risks accurately and concisely.

How do you handle patient privacy when you can see into their rooms all night?

What they are checking: Whether they treat camera monitoring with respect and follow privacy rules.

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The full job description

As published by Trinity Health.

Employment Type: Part time Shift: 12 Hour Night Shift Description: Please note that this position is not Remote and does require you to work on campus at Loyola. Responsible for assisting the nursing staff in the continuous monitoring of patients requiring close observation via remote camera monitoring. Works cooperatively with the nursing staff and other patient health care personnel to maintain a safe environment and ensure optimal patient safety and comfort. This position works under limited supervision and receives direction and guidance from the Manager of Virtual Monitoring. This Role Will Be Responsible For : • Continuous v isual alertness without distraction of a computer screen containing 12 -16 active patients • Remain a lert to 12 -16 active patients at all times while on duty; anticipates , r ecognizes and addresses harmful behaviors • Monitor patient behaviors and movements via closed circuit camera with pan/tilt/zoom capabilities • Verbally redirect patient s over digital 2-way audio device . Immediately alerts nursing staff as necessary • Maintain calm, respectful, empathetic , and professional tone while verbal ly communicating with patients, staff, and fellow colleagues • M eet the expectation s of nursing staff in order to keep patients safe • Provide detailed shift-to-shift report on patient activity to colleagues and nursing staff Requirements : • Mental c apacity to verbally interact with 12-16 active patients in various le vels of distress, and maintaining calm, focused demeanor while on duty • Ability to work 12 hour shifts in a 24/7 healthcare environment • Ability to work weekends and holidays, as required • Ability to orally and in writing, report on patient activity, as needed • Basic Computer skills required , and will accompany on the job learning • Experience working in healthcare preferred, but not required • Education : Minimum of high school diploma or equivalent required Compensation: Pa y Range: $ 16.50 - $22 .11 per hour Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. Benefits: Click or c opy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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