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Senior IT Project Manager

Humana · Chicago, IL · Remote available · $104,000–$143,000 a year · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about the most complex IT program you've managed. How did you handle the dependencies between projects?

What they are checking: Whether they can manage interrelated projects as a program, not just track separate schedules.

How do you report project status so executives see real problems, not just green dashboards?

What they are checking: Whether they report honestly and early, even when the news is bad.

Tell me about a project that failed or came close. What did you learn?

What they are checking: Whether they reflect honestly and apply lessons to later work.

What would you do

A key vendor misses a milestone that your whole timeline depends on. What do you do?

What they are checking: Whether they react quickly with options and communicate the impact clearly.

Two senior stakeholders disagree about the project's priorities. How do you get to a decision?

What they are checking: Whether they surface the conflict and drive it to the right decision-maker instead of guessing.

How do you keep a team motivated on a long program?

What they are checking: Whether they maintain momentum and morale through milestones and recognition.

About the work

How do you build a project schedule when you don't control the resources you need?

What they are checking: Whether they can negotiate for resources and build realistic plans in a matrix organization.

How do you identify and manage risks on a technology project?

What they are checking: Whether they keep an active risk process with owners and mitigations rather than a static log.

How have you used ITIL practices, like change management, on your projects?

What they are checking: Whether they understand how ITIL frameworks reduce risk when changes move into production.

How do you manage scope changes once a project is underway?

What they are checking: Whether they use a clear change control process that shows impacts on time and cost.

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The full job description

As published by Humana.

Become a part of our caring community The Senior IT Project Manager oversees various system projects and/or programs of a highly complex nature. The Senior IT Project Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior IT Project Manager assembles and leads project team, identifies appropriate resources needed, and develops schedules to ensure timely completion of project. Often actively manages stakeholder partnerships and mitigates risks. Familiar with the system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team. When managing programs, oversees the interdependencies and integration of interrelated projects, and sets strategies and leads program execution to deliver longer term business value. Can possess specialized knowledge of Information Technology Infrastructure Library (ITIL) frameworks used to manage risks and issues unique to technology projects. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. Has expertise in managing highly demanding efforts and executive level leadership visibility. Soft skills for stake holder management is a must and will be instrumental for success. Use your skills to make an impact Required Qualifications • Bachelor's degree in Business, Information Technology or a related field. • 5+ years of IT project management experience • 3+ experience delivering concurrent complex technical initiatives end‑to‑end • 1+ years' experience with technical product selection, design, and IT solution implementation preferrably in health, finance, or other highly regulated industries • Excellent communication including executive level • 3+ years' experience with SDLC Project Management • Must be comfortable working on projects that are not black and white and can analyze situations from a strategic lense. Preferred Qualifications • Master's Degree in Business Administration • Longevity working in data warehouse, decision support and reporting system environments • Working knowledge of Azure DevOps and Jira Align executive information systems and statistical software packages • Comprehensive knowledge of development languages, tools, and utilities. • Six Sigma and/or Project Management Institute certification • Experience in the health solutions industry Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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