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Senior Director, Product Management

Direct Supply · Milwaukee, WI · Full time

Posted Aug 11, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you secured alignment across senior leaders on a roadmap they disagreed about.

What they are checking: Influence at the executive level, which the posting names under strategy.

How do you develop Product Managers on your team into stronger product leaders?

What they are checking: People leadership and coaching, since the role leads a team of PMs.

Tell me about a product decision you made with incomplete data that turned out wrong.

What they are checking: Accountability and learning from product bets, which is part of owning a portfolio.

What would you do

You report solid line to the General Manager and dotted line to the Corporate VP of Product. How do you handle it when they want different things?

What they are checking: Ability to work a matrix reporting structure without losing direction or trust.

Adoption of a major feature is low after launch. How do you figure out why?

What they are checking: Data-informed investigation that separates product, onboarding and value problems.

How do you decide between building new platform capabilities and improving what customers already use?

What they are checking: Portfolio prioritization judgment across innovation and core product health.

How do you partner with Sales and Customer Success so the roadmap reflects what customers actually need?

What they are checking: Use of field input without letting the loudest request drive the roadmap.

About the work

How would you define the product strategy and vision for a Spend Management platform serving senior living and healthcare providers?

What they are checking: Strategic product thinking anchored in customer problems and the economics of provider procurement.

Where do you see AI creating real value in procurement and spend intelligence?

What they are checking: Concrete ideas for AI-enabled innovation rather than general enthusiasm.

What metrics would you use to know the Spend Management portfolio is driving growth and retention?

What they are checking: Outcome-based product measures tied to adoption, retention and business impact.

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The full job description

As published by Direct Supply.

Position Summary: Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Senior Director, Product Management – Spend Management position, you’ll define and lead the product strategy, vision, and execution for Direct Supply’s Spend Management platform, delivering innovative procurement and spend intelligence solutions that help senior living and healthcare providers improve operational and financial performance. You’ll own the end-to-end product portfolio, driving AI-enabled innovation, expanding strategic platform capabilities, and accelerating customer adoption through data-informed decision making. As the senior product leader for the solution group, you’ll lead a team of Product Managers and partner closely with Engineering, Sales, Customer Success, and executive leadership to deliver scalable, customer-centric products that fuel growth, retention, and measurable business impact. This role reports solid line to the General Manager of Spend Management and dotted line to the Corporate Vice President of Product Management. Skills Needed: • Builds & Drives Strategy - Develops and leads a clear, forward-looking, AI-powered product strategy and roadmap. Secures alignment across senior leaders and teams, translating long-term vision into measurable priorities and disciplined execution. • Ensures a Customer Focus - Keeps our customer needs at the center; Tirelessly pushes for AI-First solutions to create customer value. Taps into market and customer insights to shape priorities and make decisions. • Leverages AI & Business Insight - Leads with an AI-First mindset infusing technology into customer solutions and workflows. Harnesses the power of AI and data to cut through noise and inform decisions. Blends business savvy, financial acumen, industry knowledge, and tech expertise to set priorities. • Demonstrates Executive Presence - Ignites enthusiasm and inspires trust and confidence. Effortlessly captivates customers and Executives. Exudes a commanding presence while keeping cool and staying humble. • Proven ability to scale a SaaS platform with measurable adoption and feature utilization goals, driving deep customer engagement and retention. • Strong commercial and monetization expertise , including experience with transaction-based revenue models, marketplace economics, supplier-funded programs, or data-driven revenue streams. • Demonstrated ability to l ead cross-functional accountability across Product and Engineering , ensuring reliable delivery against roadmap commitments and performance targets. • Deep experience building data-driven platforms that ingest, normalize, and generate insights from complex operational datasets. What You’ll Do and Impact: • Define and lead the multi-year product strategy for a cloud-based procurement and spend management platform that combines eCommerce ordering, analytics, benchmarking, and advisory-enabled services, shaping how Direct Supply competes in the healthcare procurement technology market • Drive measurable adoption and utilization across core platform capabilities, ensuring the product organization delivers revenue growth, margin impact, and clear customer ROI through automation and spend optimization • Strengthen the platform’s commercial model, including transaction-based revenue, supplier fee structures, and value-based service offerings, to achieve revenue and margin targets • Lead the development of the platform’s spend data capabilities by integrating data from multiple systems (AP, purchasing, p-card, and external feeds), standardizing it, benchmarking performance, and using AI to generate practical, actionable insights • Embed AI capabilities into core workflows — including predictive forecasting, anomaly detection, supplier performance analysis, and automated decision support — to differentiate the platform in the healthcare market • Partner closely with Engineering leadership to ensure high delivery reliability, scalable architecture, and disciplined execution against roadmap commitments • Design interoperable product capabilities that connect procurement workflows, clinical cost insights, and operational data within a cohesive ecosystem • Align product capabilities with strategic supplier and enterprise partnerships, ensuring integrations, data exchange, and co-developed services drive mutual growth • Lead the development and launch of adjacent product extensions that expand the platform’s capabilities and revenue contribution • Establish clear product success metrics tied to adoption, retention, customer ROI, revenue growth, and margin performance • Directly lead, develop and mentor a high-performing team of Product Managers, building strong discovery practices, outcome-based roadmapping, and data-driven decision making • Serve as the executive voice of the Spend Management portfolio, engaging customers, supplier partners, and procurement industry stakeholders to represent platform strategy and reinforce Direct Supply’s position as a leader in AI-enabled spend management Experience: • Bachelor’s degree required; MBA or advanced degree preferred • 15+ years of product management experience, including senior leadership roles within SaaS, marketplace, procurement technology, supply chain technology, fintech, or data platforms • Experience scaling a transaction-based or marketplace-style platform with measurable revenue and margin accountability • Proven success building products that leverage AI and advanced analytics to create differentiated customer value • Demonstrated experience leading Product Managers and partnering closely with Engineering to deliver complex, data-intensive platforms • Strong executive communication skills with the ability to influence senior stakeholders and represent product strategy externally • Ability to travel by car and/or plane up to 25% • Valid, unexpired driver's license with satisfactory driving record Additional Items of Interest: • Experience in healthcare, senior living, supply chain, procurement, or spend analytics markets • Background in data platforms that unify multiple operational systems into a single intelligence layer • Experience integrating software platforms with professional or advisory service offerings Job to be performed in the location listed. Generous benefit package available. © 2013 to 2026 Direct Supply, Inc. All rights reserved.

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