Jobs › CyrusOne

Senior Data Center Facilities Specialist

CyrusOne · Aurora, IL · $40.00–$47.00 an hour · Full time

Posted Sep 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role coordinates but doesn't touch equipment. How do you lead operations when someone else does the hands-on work?

What they are checking: Whether they are comfortable driving outcomes through coordination and respect the clear line on who operates equipment.

Tell me about a time you kept several teams and vendors on the same page during a busy period.

What they are checking: Whether they can keep visibility and cadence across many moving parts without things slipping.

Tell me about a time you found a compliance gap at a site. How did you get it closed?

What they are checking: Whether they follow through on compliance issues until they are actually fixed, not just reported.

What would you do

You're reviewing the BMS and EPMS dashboards and see a slow temperature rise in one data hall. What do you do?

What they are checking: Whether they spot trends early and drive follow-up with the right team before it becomes an incident.

A customer calls upset because they weren't notified about scheduled maintenance. How do you handle it?

What they are checking: Whether they take ownership of the communication gap and fix the process, not just apologize.

A vendor shows up for work that isn't on the schedule and has no approved MOP. What do you do?

What they are checking: Whether they enforce site governance calmly even when it causes friction or delay.

About the work

Walk me through how you'd own an RFC and MOP from request to completion.

What they are checking: Whether they understand change control in a mission-critical site, where a sloppy MOP can drop customer load.

How would you audit whether maintenance was actually done the way the work order says?

What they are checking: Whether they can check quality of execution with evidence rather than trusting a closed ticket.

How do you track impaired equipment and active incidents so nothing gets lost across shift changes?

What they are checking: Whether they keep reliable site status records that others can depend on around the clock.

Which performance measures would you report to show how a site is running?

What they are checking: Whether they understand what good facility performance looks like and can show it in numbers.

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The full job description

As published by CyrusOne.

CyrusOne is a global enterprise data center collocation provider, dedicated to increasing the availability and efficiency of our customers’ mission-critical business applications and safeguarding their data in our highly secure data centers. Under the direction of the Sr Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment. Provides duties with constant awareness of the need to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying out maintenance and operations by performing the following duties personally or as a team member in a Data Center Operations & Maintenance environment. Technical Expectations and Essential Duties and Responsibilities include the following . (and other duties as assigned): • Responsible to the Sr. Facility Manager for effectively completing assigned tasks in the Operations & Maintenance program of the Data Center as well as any non-DC space(s) assigned. • Knows and understands the Owner’s building operations rules for the building(s) under his care and as provided by the DC Manager. • Uses and teaches others to use the Computerized Maintenance Management system (CMMS) to track all maintenance work, labor hours, Preventative Maintenance work orders, and Reactive Work tickets. • Use SOPS/MOPS/EOP’s/MMRs as appropriate for site operations and maintenance. • Provides coordination with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work. • Responds to building system alarms, with priority to first preserve the critical load, second minimize equipment or system damage, and third to participate in root cause analysis for prevention of further similar incidents. • Provides equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers, and protecting the critical load. • Performs duties to ensure that high standards of workmanship are being met. • Make sure that you are aware of and comply with Company, government and client policies, procedures and regulations as provided by the Sr. Facility Manager. • Available for 24/7/365 work and emergency corrective maintenance or action activities. • Complies with all Corporation, and EHS requirements and programs, as provided. Minimum Requirements Demonstrated desire to provide the highest levels of customer service • Cheerful and enthusiastic attitude • Strong verbal and written communication skills • Good problem solving, decision-making skills • Strong PC skills including word processing and spreadsheets • Ability to learn quickly and develop new product skills independently • Ability to manage multiple projects and shifting workloads in a fast-paced environment • Knowledge of Visio, AutoCad a plus • Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane Education & Experience • Journeyman level skills in electrical, mechanical, HVAC/R disciplines. These skills maybe acquired by obtaining an associate’s degree or in an electrical or HVAC/R training program or from working in a technical facility maintenance position supporting data center operations. • 7 to 10 years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or experience in operations & maintenance and/or building engineering roles. • Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems. • Experienced with subcontractor and vendor contract management. • Experienced with managing key performance indicators as provided by Assistant or Chief Engineer. • Experienced with capacity planning and reporting. • Able to use hand tools, test equipment, and be knowledgeable of maintenance shop practices, with experience at the Journeyman level for Electrical and Mechanical Equipment and systems • Able to respond to equipment alarms, troubleshoot systems through graphic user interfaces on equipment and systems, and understand system operations adequately to be able stabilize system operations while specialized OEM technicians are called to the site. • Must be able to use personal computers, with emphasis on Microsoft Word®, Excel® programs. • Knowledge of Visio, AutoCad a plus Certificates, Licenses, Registrations HVAC , Journeyman or Master electrician Hours: 8:00am-4:00pm Monday-Friday Hourly Rate: $40-$47/hr CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

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