Senior Consultant - Epic - Professional Billing (PB)
Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
What Epic certifications do you hold, and which PB build work have you done yourself?
What they are checking: Whether their certification is backed by hands-on build rather than only training and observation.
Tell me about a time a client's billing operations team pushed back on a workflow change you recommended.
What they are checking: Whether they can win over revenue cycle staff who will live with the build long after consultants leave.
How would you explain a denial trend to a practice manager who is not technical?
What they are checking: Whether they translate system findings into plain language a busy operations leader can act on.
What would you do
Claims for one payer are suddenly rejecting at the clearinghouse after go-live. How do you work the problem?
What they are checking: Whether they troubleshoot methodically across claim edits, payer setup and workqueues instead of guessing.
You join a project midstream and find the previous consultant's build is poorly documented. What do you do first?
What they are checking: Whether they can get oriented quickly and reduce risk without blaming or rebuilding everything.
You are supporting two clients and both need you urgently the same afternoon. How do you decide?
What they are checking: Whether they prioritize by patient and financial impact and communicate openly with both clients.
About the work
Walk me through how a professional charge flows in Epic from the visit to a claim going out the door.
What they are checking: Whether they understand Resolute PB end to end, from charge capture through claim edits and submission.
How do you set up charge review and claim edit workqueues so they actually get worked?
What they are checking: Whether they design workqueues around real staff and volume, not just around build specifications.
How do fee schedules and contracts in Epic PB affect expected reimbursement and denial follow-up?
What they are checking: Whether they connect build choices to cash collected, which is what a revenue cycle client cares about.
What do you check during testing to be confident PB is ready for go-live?
What they are checking: Whether they test real scenarios like split billing, modifiers and payer rules, not just happy paths.
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As published by Huron Consulting.