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Senior Consultant - Epic Professional Billing Consultant

Huron Consulting · Chicago, IL · Full time

Posted Jun 4, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What Epic certifications do you hold, and which PB build work have you done yourself?

What they are checking: Whether their certification is backed by hands-on build rather than only training and observation.

Tell me about a time a client's billing operations team pushed back on a workflow change you recommended.

What they are checking: Whether they can win over revenue cycle staff who will live with the build long after consultants leave.

How would you explain a denial trend to a practice manager who is not technical?

What they are checking: Whether they translate system findings into plain language a busy operations leader can act on.

What would you do

Claims for one payer are suddenly rejecting at the clearinghouse after go-live. How do you work the problem?

What they are checking: Whether they troubleshoot methodically across claim edits, payer setup and workqueues instead of guessing.

You join a project midstream and find the previous consultant's build is poorly documented. What do you do first?

What they are checking: Whether they can get oriented quickly and reduce risk without blaming or rebuilding everything.

You are supporting two clients and both need you urgently the same afternoon. How do you decide?

What they are checking: Whether they prioritize by patient and financial impact and communicate openly with both clients.

About the work

Walk me through how a professional charge flows in Epic from the visit to a claim going out the door.

What they are checking: Whether they understand Resolute PB end to end, from charge capture through claim edits and submission.

How do you set up charge review and claim edit workqueues so they actually get worked?

What they are checking: Whether they design workqueues around real staff and volume, not just around build specifications.

How do fee schedules and contracts in Epic PB affect expected reimbursement and denial follow-up?

What they are checking: Whether they connect build choices to cash collected, which is what a revenue cycle client cares about.

What do you check during testing to be confident PB is ready for go-live?

What they are checking: Whether they test real scenarios like split billing, modifiers and payer rules, not just happy paths.

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The full job description

As published by Huron Consulting.

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. Huron’s Healthcare Technology Services Group (HTSG) works with healthcare organizations to solve their most complex EHR challenges, so we are constantly searching for skilled technical consultants to help our clients maximize their technology investments. Our Senior Consultants come with a wide variety of experience leveraging their technical expertise to help our clients enhance their EHR platform to improve care delivery, patient outcomes and profitability. As an Epic Professional Billing Consultant you will: • Assist client in IT ticket management • Assist client with working down helpdesk tickets for specific Epic application area • Provide production break/fix and maintenance support for designated applications • Participate in production monitoring, troubleshooting, and quality assurance • Field customer inquiries and attend meetings remotely, as necessary • Optimization and upgrade support for given applications, as needed • Update Client on project status • May assist with other tasks as I needed and mutually agreed upon Requirements: • Epic Professional Billing (PB) certification, additional Epic certifications a plus • A minimum of 3 years’ experience implementing Epic systems in hospitals and health systems • Willingness and ability to travel when necessary, however, at times you are required to provide high-level services remotely • Current permanent U.S. Work authorization required The estimated base hourly rate range for this job will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron’s benefit plans, which include medical, dental and vision coverage, and other wellness programs. The rate range of information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position Level Consultant Country United States of America

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