Senior Consultant - Epic - Patient Access
Posted Sep 24, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Which Epic Patient Access applications are you certified in, and what have you built?
What they are checking: Whether their certification and build experience fit the patient access work this team does.
Tell me about a time you balanced patient experience against a revenue cycle requirement.
What they are checking: Whether they can keep patients in mind while protecting the organization's revenue.
How do you get operations leaders to agree on a standard workflow across many departments?
What they are checking: Whether they can build consensus, since standardization is often the hardest part of patient access work.
What would you do
Registration quality scores are low across several clinics. How would you improve them?
What they are checking: Whether they combine system checks, training and feedback rather than only adding hard stops.
A client wants every registration field to be required. What do you advise?
What they are checking: Whether they understand that too many hard stops slow staff and lead to bad data.
About the work
Walk me through the front-end revenue cycle from scheduling through check-in.
What they are checking: Whether they understand how scheduling, registration, eligibility and authorization connect.
How would you set up referral and authorization tracking so services are not denied for missing auths?
What they are checking: Whether they know how to prevent one of the most common and costly denial types.
How would you build a pre-registration workqueue that staff can actually keep up with?
What they are checking: Whether they design workqueues around real volume and priorities.
How does MyChart self-scheduling and e-check-in affect patient access build?
What they are checking: Whether they know how patient-facing tools change front-end workflows and data quality.
How do you measure whether a patient access change worked?
What they are checking: Whether they track outcomes like denials, wait times and registration accuracy before and after.
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As published by Huron Consulting.