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Senior Associate I - Quality Assurance Operations, On the Floor

Catalent · Madison, WI · Full time

Posted Sep 16, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role is QA on the floor, Sunday to Wednesday, 6am to 4pm. What does good on-the-floor QA support look like to you?

What they are checking: Whether they see floor QA as real-time partnership that prevents errors, not just policing after the fact.

Tell me about a time you had to tell a manufacturing team something they did not want to hear.

What they are checking: Whether they can hold the quality line respectfully and keep a working relationship with the floor.

Tell me about a process improvement you suggested that made QA review faster without lowering standards.

What they are checking: Whether they improve how the work flows, which matters at a site that is growing quickly.

What would you do

An operator makes a documentation error in a batch record during a critical step. How do you handle it in real time?

What they are checking: Whether they know proper GDP corrections and when an error must become a deviation rather than a quick fix.

You see an operator break aseptic technique but they do not notice. What do you do?

What they are checking: Whether they intervene immediately and document properly instead of staying quiet to avoid conflict.

How do you train or coach operators on good documentation practices without sounding like you are scolding them?

What they are checking: Whether they build the floor's skill so the same errors stop happening, rather than catching them forever.

About the work

What do you look for when reviewing an executed batch production record before it moves toward disposition?

What they are checking: Whether they catch missing entries, out-of-range values and unexplained gaps that would block release later.

How do you decide whether something you see on the floor needs to be escalated as a deviation?

What they are checking: Whether they understand the difference between an observation and a departure from an approved procedure.

What do you check during a line clearance or room release in a clean room?

What they are checking: Whether they understand mix-up and contamination risks and do not treat clearances as a box to tick.

How do you explain material disposition, and what has to be true before a lot is released?

What they are checking: Whether they understand that release depends on batch records, testing, deviations and changes all being closed.

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The full job description

As published by Catalent.

Senior Associate I - Quality Assurance Operations Position Summary: • Work Schedule: Sunday - Wednesday 6am-4pm • 100% on-site Working for Catalent Biologics is an opportunity to join an entrepreneurial team. Catalent Biologics is making significant investments in people and capabilities. This is a unique opening to join a small, fast growing business, backed by a global public company. People joining our team will have the opportunity for career development as our business continues to grow and expand. Catalent-Madison employees are helping to improve future patient outcomes by working on products that are designed to treat cancer, various autoimmune, fibrotic and blood disorders, HIV, diabetes, heart and lung diseases as well as Alzheimer’s. Catalent Pharma Solutions in Madison, WI is hiring a Senior Associate I - Quality Assurance Operations. The Quality Assurance department is responsible for all aspects of the quality assurance functions at Catalent, Madison. The department’s primary function is to ensure compliance with FDA and other regulatory agency requirements as well as internal quality systems requirements. This includes systems implementation and maintenance, documentation management, site-wide systems training, internal and external auditing, project review for accuracy and compliance, and material disposition. Quality Assurance safeguards all systems, processes, and actions to ensure regulatory compliance, which is essential in providing high quality drug products for our clients and their patients. The Role: • Accountable for execution of the QA on the Floor program. • Performs routine walkthroughs of the Manufacturing Area partnering with manufacturing on Quality best practice implementation and troubleshooting when problems arise. • Provides direct quality support for routine manufacturing operations. • Responsible issuance of controlled documents for production, including Batch Production Records, Product Labels and forms. • Responsible for review of documentation, including batch records, test data, environmental monitoring data, and logbooks, for production of solutions and columns used in the manufacture of bulk drug substance. • Performs release of produced solutions and columns. • Assists with inspection of final product containers • Supports shipment of finished products. • Responsible for review of facility and equipment records in support of GMP operations. • Accountable for control and management of Cell Bank inventory • Notifies Management of potential quality or regulatory issues that may affect product quality or regulatory compliance. • Perform or support any other tasks necessary to maintain the product quality and site CGMP compliance. • Files and maintains controlled documents. • Other duties as assigned. The Candidate: • Master’s degree in STEM discipline with minimum of 0 years related experience. OR • Bachelor's Degree in STEM discipline with minimum of 3 years related experience. OR • Associates Degree in STEM discipline with minimum of 6 years related experience. OR • High School Diploma with a minimum of 7 years related experience. Why you should join Catalent: • Defined career path and annual performance review and feedback process • Diverse, inclusive culture • Positive working environment focusing on continually improving processes to remain innovative • Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives • 152 hours of PTO + 8 paid holidays • Generous 401K match • Medical, dental and vision benefits effective day one of employment • Tuition Reimbursement - Let us help you finish your degree or start a new degree! Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. personal initiative. dynamic pace. meaningful work. Visit Catalent Careers to explore career opportunities. Catalent is an Equal Opportunity Employer, including disability and veterans. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process. Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Important Security Notice to U.S. Job Seekers: Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities. California Job Seekers can find our California Job Applicant Notice HERE . Volunteer Work Disclosure: Applicants for employment in Massachusetts may include in their employment history any verified work performed on a volunteer basis. Massachusetts Lie Detector Test Notice: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law may be subject to criminal penalties and civil liability. Consistent with Massachusetts law, Catalent does not require or administer lie detector tests as a condition of employment or continued employment.

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