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Supervisor - Quality Control

Catalent · Madison, WI · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

You will lead a QC team at a biologics site. Tell me about the team you have led and how you set priorities when testing demand spiked.

What they are checking: Whether they have truly managed people and workload, not just been the most senior analyst on the bench.

Tell me about a time you had to address an analyst's performance. What happened and how did it end?

What they are checking: Whether they deal with performance problems promptly and fairly with clear expectations and follow-through.

What continuous improvement have you driven in a QC lab, and how did you measure that it worked?

What they are checking: Whether they improve turnaround or right-first-time with evidence rather than just describing activity.

What would you do

Manufacturing needs release results tomorrow, but an instrument went down and a retest will take three days. How do you handle it?

What they are checking: Whether they communicate honestly and explore real options without cutting corners on data integrity under schedule pressure.

You notice a trend of small invalid assays on one method over several months, none of which became an OOS. What do you do?

What they are checking: Whether they read trends as early warning signs and investigate before a failure lands on a client batch.

A new analyst asks you to sign off their training early because the lab is short-staffed. How do you respond?

What they are checking: Whether they protect training qualification standards even when staffing pressure makes shortcuts tempting.

About the work

Walk me through how you would run an out-of-specification investigation from the first result to the final conclusion.

What they are checking: Whether they know the phased OOS process and resist invalidating a result without an assignable laboratory cause.

Which analytical methods have you worked with for biologics, such as HPLC, capillary electrophoresis, ELISA or endotoxin, and where do they tend to go wrong?

What they are checking: Whether their technical depth is real enough to judge an analyst's troubleshooting and catch a weak investigation.

How do you make sure your team follows ALCOA+ principles in everyday work, not just during audits?

What they are checking: Whether they build data integrity into routine habits and reviews, which is where FDA findings usually begin.

How would you prepare your lab for a client audit at a contract manufacturing site?

What they are checking: Whether they know clients look closely at training, equipment status, logbooks and investigation quality in their supplier's lab.

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The full job description

As published by Catalent.

Supervisor - Quality Control Position Summary: • Work Schedule: M-F 8am-5pm • 100% on-site Catalent’s Madison, Wisconsin site is a state‑of‑the‑art biologics development and manufacturing facility supporting customers from research through early‑ and mid‑stage clinical production. Located at 726 Heartland Trail in Madison, the approximately 102,700‑square‑foot GMP facility specializes in mammalian cell line engineering, drug substance biomanufacturing, and biopharmaceutical development, utilizing flexible single‑use systems to enable rapid scale‑up and customization. The site is home to Catalent’s proprietary GPEx® and GPEx® Lightning technologies, which are used to generate high‑yielding mammalian cell lines for biologic therapies, and supports production scales ranging from 50 to 4,000 liters for clinical manufacturing. Following a $45 million expansion announced in 2025, the Madison site has significantly increased capacity, added new equipment, and created approximately 200 highly skilled biohealth jobs, further strengthening its role within Catalent’s global biologics network and Wisconsin’s growing life sciences ecosystem. We have an opportunity for a Supervisor - Quality Control to join our team. In this role, you will oversee quality control activities, ensuring compliance with standards and driving continuous improvement. You will lead a team, manage performance, and support technical processes to meet department objectives. This position offers the chance to make a meaningful impact in a dynamic and growing environment. The Role: • Support analysts on the team • Schedule daily tasks • Lead deviation investigations or laboratory investigations • Review and approve data and reports • Conduct performance reviews and participate in employee hiring process • Track and report performance indicators and implement action plans to address gaps and achieve department objectives • All other duties as assigned. The Candidate: • Doctorate Degree in a STEM discipline with a minimum of 2 years of related experience, OR • Master's Degree in a STEM discipline with a minimum of 4 years of related experience, OR • Bachelor's Degree in a STEM discipline with a minimum of 5 years of related experience • Leadership experience of 0 - 2 years • Demonstrable leadership experience at Catalent (including but not limited to participation in Catalent‑sponsored leadership programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW) may be considered in place of external experience. Why you should join Catalent: • Defined career path with annual performance reviews and feedback process • Diverse and inclusive culture • Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives • Competitive paid time off plus 8 paid holidays • Community engagement and green initiatives • Medical, dental, and vision benefits effective day one of employment • Tuition reimbursement Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. personal initiative. dynamic pace. meaningful work. Visit Catalent Careers to explore career opportunities. Catalent is an Equal Opportunity Employer, including disability and veterans. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process. Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Important Security Notice to U.S. Job Seekers: Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities. California Job Seekers can find our California Job Applicant Notice HERE . Volunteer Work Disclosure: Applicants for employment in Massachusetts may include in their employment history any verified work performed on a volunteer basis. Massachusetts Lie Detector Test Notice: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law may be subject to criminal penalties and civil liability. Consistent with Massachusetts law, Catalent does not require or administer lie detector tests as a condition of employment or continued employment.

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