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Senior Administrative Assistant (Administrative Support Assistant III)- Card

Capital One · Anytown, IL · Full time

Posted Sep 11, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

You'd be supporting multiple executives up to Managing Vice President in the Card business. How do you get to know what each one actually cares about in their calendar?

What they are checking: Whether they learn each leader's priorities deliberately so they can make good calls without asking every time.

Tell me about a time a leader's day changed completely at the last minute. How did you rebuild it?

What they are checking: How calm and organized they stay when plans shift, which is constant in a fast-moving executive office.

You'd be the person circulating information for your leaders. Tell me about a time you had to share news with a team that was not going to like it.

What they are checking: Whether they communicate clearly and with tact when they are the messenger for decisions they did not make.

Tell me about an all-hands meeting or team event you helped run. What went wrong and how did you handle it in the moment?

What they are checking: Whether they can manage live logistics and recover from surprises without the audience noticing.

What would you do

Two leaders you support both want the same conference room and the same key attendee at the same time. Walk me through how you sort it out.

What they are checking: Whether they can resolve scheduling conflicts diplomatically and know when to escalate rather than pick a winner alone.

A senior leader from another group calls, insists on time with your executive today, and won't explain why. What do you do?

What they are checking: Whether they can act as a firm but respectful gatekeeper while getting enough context to make a good call.

How do you handle confidential information you see in a leader's calendar or inbox, like people decisions or business plans?

What they are checking: Whether they can be trusted with sensitive information and understand discretion is part of the job.

About the work

How do you set up travel for an executive who changes plans often, so the rebooking is easy when it happens?

What they are checking: Whether they think ahead about refundable options, buffers and documentation instead of only the first booking.

Walk me through how you prepare and submit an expense report so it gets approved the first time.

What they are checking: Whether they know policy details matter and build habits that prevent rejected reports and awkward follow-ups.

How do you keep track of follow-ups from meetings you didn't attend but your leader did?

What they are checking: Whether they have a process for capturing action items so their leader is not the one remembering everything.

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The full job description

As published by Capital One.

Senior Administrative Assistant (Administrative Support Assistant III)- Card Capital One is seeking an exceptionally bright, self-motivated, and experienced Administrative Support Assistant III. This pivotal role supports multiple executives, ranging from Director to Managing Vice President level, within a fast-paced, tech-savvy environment and contributes significantly to a well-run, efficient, productive, and happy team. As an expert multitasker, Administrative Assistants perform an array of administrative functions to free up their leaders to focus on department and company goals. You will act as the gatekeeper and extension of executives, handling critical administrative tasks and supporting the efficient running of the organization. In this role, you will often find yourself in the center of the team, disseminating information for your leaders and supporting relationship building within the team. Key responsibilities include: • Strategic Calendar Management: Prioritizing complex scheduling requests and adjusting to frequent last minute changes. • Detailed Travel Coordination: Handling travel arrangements and creating timely expense reports. • Active Team Support: Driving key team activities and events (such as all-hands meetings and social events) to promote a fun and team-oriented work environment. • Communication & Ambassadorship: Circulating information, answering questions and acting as a team ambassador, fostering strong relationships with other Administrative Assistants and teams. Success in this role requires: • Flexibility & Adaptability: Quick thinking and adjusting to constantly changing demands and priorities. • Resourcefulness & Autonomy: Proactively solving complex problems using strong judgment and influencing skills. • Detail-Oriented & Communication Skills: Maintaining exceptional attention to detail in all tasks and demonstrating strong written and verbal communication skills to ensure clarity and professionalism. • Teamwork Mindset: Actively partners with Administrative Assistants and other colleagues, fostering collaboration both within and outside the immediate team. At Capital One, you will find a supportive environment that inspires a can-do-anything spirit. Better still, you will find managers who empower you to achieve your best in all areas of your life. If you are ready to start an administrative role that elevates you to your professional goals while balancing your personal interests, then Capital One is eager to talk to you. Basic Qualifications: • High School Diploma, GED or equivalent certification • At least 2 years of Administrative experience • At least 2 years of experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Workspace Preferred Qualifications: • Associates Degree • At least 5+ years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment • At least 3+ years of calendar management supporting multiple executives • At least 1+ year of meeting and event planning experience • Experience utilizing AI tools such as Gemini, CoPilot, Claude or other AI solutions • Experience setting up video conference and Zoom/Skype technology for meeting user • Experience planning ahead and managing time effectively • Excellent written and verbal communications • Excellent organizational skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $80,900 - $92,300 for Admin Support Assistant III Richmond, VA: $73,500 - $83,900 for Admin Support Assistant III New York, NY: $88,200 - $100,700 for Admin Support Assistant III Anytown, IL: $73,500 - $83,900 for Admin Support Assistant III Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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