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Senior Account Manager - Texture and healthful solutions

Ingredion · Chicago, IL · Full time

Posted Oct 20, 2025 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about an account you grew significantly. What did you do that made the difference?

What they are checking: Whether they drive growth through strategy and customer insight, not just by taking orders.

This role is remote. How do you build relationships with customers and internal teams when you aren't in the same place?

What they are checking: Whether they can stay disciplined and connected without an office around them.

What would you do

How do you find out what a food customer's R&D team is really trying to solve, like clean label, sugar reduction or texture?

What they are checking: Whether they can uncover technical needs that lead to ingredient solutions and new business.

A key customer is trialing a competitor's ingredient that's cheaper. What do you do?

What they are checking: Whether they defend accounts with value and service instead of rushing to cut price.

There's a supply disruption and you can't fill a customer's full order. How do you handle it?

What they are checking: Whether they communicate honestly and work internally to minimize damage to the customer.

How do you decide which opportunities in your pipeline deserve the most time?

What they are checking: Whether they prioritize by value and probability rather than by whoever calls most often.

About the work

How would you build a strategic account plan for a national food manufacturer that buys several of our texturizing ingredients?

What they are checking: Whether they can map customer goals to opportunities and set a clear plan for profitable growth.

How comfortable are you discussing starches, hydrocolloids or plant proteins with a customer's food scientists?

What they are checking: Whether they have enough ingredient knowledge to be credible and know when to bring in Technical Service.

Walk me through how you negotiate a supply contract when input costs are rising.

What they are checking: Whether they can protect margin while keeping a long-term customer relationship healthy.

How do you build an accurate volume forecast for your accounts, and what do you do when it's off?

What they are checking: Whether they understand that forecasts drive supply planning and take accuracy seriously.

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The full job description

As published by Ingredion.

About Ingredion: Join Ingredion, where innovation impacts lives worldwide. From the snacks you enjoy to the paper you use, our ingredients touch over 60 industries. We harness the power of nature and technology to create solutions that nourish, comfort, and sustain. Whether you're just starting your career or bringing years of experience, there's a place for you here to make a real difference. Position : Senior Account Manager Location: Remote – US Position Overview: Ingredion is continuously seeking experienced Senior Account Managers to join our commercial team. As a Senior Account Manager, you will be responsible for managing a portfolio of customers, driving profitable growth, and delivering exceptional service. You will identify customer needs, develop strategic account plans, and collaborate cross-functionally to deliver innovative ingredient solutions. Key Responsibilities: • Manage and grow a portfolio of regional or national accounts. • Develop account strategies aligned with customer goals and Ingredion’s commercial objectives. • Identify new business opportunities and convert them into revenue. • Collaborate with Technical Service, Marketing, and cross-functional teams to deliver customer value. • Forecast sales volumes and maintain accurate reporting. • Negotiate supply contracts and ensure successful execution. • Build strong relationships across customer organizations, including procurement, R&D, and marketing. • Resolve customer issues with agility and professionalism. Ideal Candidates Will Bring: • Bachelor’s degree in Business, Food Science, or related field. • 5+ years of experience in sales, account management, or business development, preferably in the food or ingredient industry. • Strong communication and negotiation skills. • Proven ability to manage complex accounts and deliver results. • Experience working in a B2B environment, ideally within manufacturing or food processing. • Ability to travel up to 40%. Why Ingredion? • Purpose-driven work impacting global industries. • Inclusive and collaborative culture. • Opportunities for growth and development. • Competitive compensation and benefits. #LI-REMOTE We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect. Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs. Relocation Available: No Pay Range: This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any). Incentive Compensation: As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus. Benefits: Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.

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