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Seasonal Retail Merchandise Associate Now Hiring

TJX Companies · Mount Prospect, IL · Part time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This is a seasonal merchandise associate role in Mount Prospect, hiring now. When can you start and how flexible is your schedule through the season?

What they are checking: Whether they can start quickly and cover the busy season, which is the reason for hiring.

Tell me about a time you worked somewhere fast-paced. How did you keep up?

What they are checking: Their ability to stay productive during peak season traffic and freight.

How do you feel about asking customers if they want to sign up for the store credit card?

What they are checking: Comfort promoting credit and loyalty programs, which the posting lists.

Tell me about a time you learned something new on the job in your first week.

What they are checking: How quickly they can be trained, since seasonal hires ramp up fast.

If the season goes well, would you be interested in staying on? Why?

What they are checking: Their long-term interest, which helps the store decide who to keep after the season.

What would you do

How would you keep a section organized and easy to shop during the holidays?

What they are checking: Understanding that recovery is constant and keeps customers buying.

A customer asks you to check if we have something in the back. How do you handle it?

What they are checking: Helping customers while being honest about how off-price inventory works.

A customer is frustrated by a long line. What would you say or do?

What they are checking: Whether they stay calm and friendly with impatient shoppers during the seasonal rush.

What would you do if you saw someone remove a security tag in an aisle?

What they are checking: Knowing to alert management rather than confront, in line with loss prevention standards.

About the work

How would you count change back to a customer at the register?

What they are checking: Basic cash handling accuracy in case they're cross-trained on registers.

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The full job description

As published by TJX Companies.

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. • Role models established customer experience practices with internal and external customers • Supports and embodies a positive store culture through honesty, integrity, and respect • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures • Promotes credit and loyalty programs • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards • Accurately processes and prepares merchandise for the sales floor following company procedures and standards • Initiates and participates in store recovery as needed throughout the day • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store • Provides and accepts recognition and constructive feedback • Adheres to all labor laws, policies, and procedures • Supports and participates in store shrink reduction goals and programs • Participates in safety awareness and maintains a safe environment • Other duties as assigned Who We’re Looking For: You. • Possesses excellent customer service skills • Able to work a flexible schedule to support business needs • Possesses strong communication and organizational skills with attention to detail • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Capable of lifting heavy objects with or without reasonable accommodation • Works effectively with peers and supervisors • Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1025 Center Dr Space 100 Location: USA HomeGoods Store 0484 Mount Prospect IL

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