Jobs › TJX Companies

Seasonal Merch Associate

TJX Companies · Bloomingdale, IL · $15.00–$15.50 an hour · Part time

Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This is a seasonal merch associate job. What makes you a good fit for a busy season?

What they are checking: Whether they bring energy, reliability and stamina for peak retail traffic.

Tell me about a time you were part of a team that handled a big rush.

What they are checking: Teamwork under pressure, which matters most during seasonal peaks.

What does integrity mean for a store associate?

What they are checking: Their understanding that honesty with cash, discounts and merchandise is expected every shift.

How do you feel about being moved between the register, floor and fitting rooms?

What they are checking: Flexibility for cross-training as store needs change during the season.

What would you do

A customer asks if an item can be price-matched with another store. What do you do?

What they are checking: Checking policy or asking a coordinator instead of guessing an answer.

You finish your task and your leader is busy. What do you do next?

What they are checking: Initiative to find useful work like recovery or helping customers without waiting.

How would you respond if a customer was rude to you about a long line?

What they are checking: Staying calm and kind, which protects the customer experience and store culture.

How would you mention the store credit card to a customer at checkout?

What they are checking: Promoting credit programs in a friendly way without slowing checkout or pressuring customers.

About the work

How do you keep a department neat when new merchandise and shoppers are coming in all day?

What they are checking: Steady recovery habits that keep the store clean and organized during the rush.

How would you count change back to a customer who paid in cash?

What they are checking: Accurate cash handling following the store's established operating procedures.

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The full job description

As published by TJX Companies.

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. • Role models established customer experience practices with internal and external customers • Supports and embodies a positive store culture through honesty, integrity, and respect • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures • Promotes credit and loyalty programs • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards • Accurately processes and prepares merchandise for the sales floor following company procedures and standards • Initiates and participates in store recovery as needed throughout the day • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store • Provides and accepts recognition and constructive feedback • Adheres to all labor laws, policies, and procedures • Supports and participates in store shrink reduction goals and programs • Participates in safety awareness and maintains a safe environment • Other duties as assigned Who We’re Looking For: You. • Possesses excellent customer service skills • Able to work a flexible schedule to support business needs • Possesses strong communication and organizational skills with attention to detail • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Capable of lifting heavy objects with or without reasonable accommodation • Works effectively with peers and supervisors • Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 156 South Gary Avenue Location: USA TJ Maxx Store 0481 Bloomingdale IL This position has a starting pay range of USD $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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