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Retail Merchandise Supervisor (Coordinator)

TJX Companies · Bloomingdale, IL · $16.00–$16.50 an hour · Full time

Posted Sep 12, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you showed someone how to do a task and then checked their work.

What they are checking: Their habit of training and following up, which is how merchandising standards actually stick.

How do you keep the Coordinator on Duty informed during a busy processing day?

What they are checking: Communication habits that keep merchandise flowing and leaders aligned on the floor.

Tell me about a time you had to keep something confidential at work.

What they are checking: Discretion with team and business information, which the posting asks coordinators to protect.

What does a team that works well together look like on a freight day?

What they are checking: Their picture of teamwork, since the role is responsible for associates working as a team.

What would you do

Your team is processing slowly and customers are asking for new arrivals. What do you change?

What they are checking: Diagnosing why processing is slow and adjusting people or priorities to fix it.

An associate pushes back when you correct their work. How do you handle it?

What they are checking: Leading peers with respect while still holding the standard the store expects.

A customer wants help loading a large piece of furniture while you're running freight. What do you do?

What they are checking: Role modeling customer service and safety even when operations are pulling at them.

About the work

This HomeGoods merchandise supervisor role is a coordinator position. How would you organize a truck delivery full of furniture, lamps and glassware?

What they are checking: Whether they can plan freight around bulky and fragile goods so product reaches the floor safely and fast.

How do you make sure items are tagged, secured and coded before they go to the floor?

What they are checking: Building simple checks so pricing and security mistakes don't reach customers or the register.

How would you keep breakage low in your department?

What they are checking: Thinking about handling, stacking and display practices that prevent damage in a home goods store.

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The full job description

As published by TJX Companies.

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service. • Creates a positive internal and external customer experience • Promotes a culture of honesty and integrity; maintains confidentiality • Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor • Trains and mentors Associates on established merchandising and processing principles • Ensures merchandise is properly tagged, hung, secured, and coded • Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor • Ensures Associates complete tasks and activities according to store plan; prioritizes as needed • Monitors productivity of team and coaches as necessary • Organizes and rotates back stock for easy replenishment • Maintains and upholds merchandising philosophy and signage standards • Maintains all organizational, cleanliness and recovery standards for the backroom area • Ensures compliance with recycling and, where applicable, hazardous waste programs • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates • Provides and accepts recognition and constructive feedback • Partners with Management on Associate training needs to increase effectiveness • Ensures adherence to all labor laws, policies, and procedures • Promotes credit and loyalty programs • Supports and participates in store shrink reduction goals and programs • Promotes safety awareness and maintains a safe environment • Other duties as assigned Who We’re Looking For: You. • Able to work a flexible schedule, including nights and weekends • Superior communication and organizational skills with attention to detail • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Team player, working effectively with peers and supervisors • Capable of lifting heavy objects with or without reasonable accommodation • Able to train others • 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 156 South Gary Avenue Location: USA HomeGoods Store 0131 Bloomingdale IL This position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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