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School Based Support Specialist

Brightli · Quincy, IL · $20.00–$23.00 an hour · Full time

Posted Sep 14, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Why do you want to provide mental health support inside a school instead of in a clinic or office?

What they are checking: Whether they understand the school setting, its schedule and its people, and genuinely want to work there.

Tell me about a time you helped a young person work toward a goal that took weeks or months.

What they are checking: Patience and follow-through with goal-oriented services when progress is slow and uneven.

Tell me about a time you coordinated with another provider or agency to get someone what they needed.

What they are checking: Ability to work with outside providers and connect students to resources instead of trying to do everything alone.

How do you take care of yourself when you are supporting kids through hard situations day after day?

What they are checking: Self-awareness about burnout, which predicts whether they will last in a demanding direct-service role.

What would you do

A teacher pulls you aside and says a student on your caseload is falling apart in class and needs to be removed today. How do you respond?

What they are checking: Balancing the teacher's urgent request with the student's treatment plan and the limits of the support role.

You will manage a caseload across schools in McDonough County and nearby districts. How would you organize your week so no student falls through the cracks?

What they are checking: Practical planning across multiple buildings and rural travel while keeping contact with every student on the caseload.

A parent is angry that their child is seeing you and says they never really agreed to it. What do you do?

What they are checking: Respect for consent and family partnership, and staying calm while getting a supervisor involved appropriately.

During a session a student tells you something that makes you worried about their safety at home. Walk me through your next steps.

What they are checking: Knowledge of mandated reporting and when to involve a supervisor, rather than handling a safety risk alone.

About the work

How would you explain what a strengths-based approach looks like with a student who keeps getting in trouble?

What they are checking: Whether they can turn a buzzword into real practice that builds on what a struggling student already does well.

What would you document after a session with a student, and why does that note matter?

What they are checking: Understanding that clinical notes tie services to the treatment plan and support billing, care coordination and accountability.

How do you keep student confidentiality while still working closely with teachers and school staff?

What they are checking: Knowing what can and cannot be shared with school staff, which protects trust with both the student and the school.

Practice this interview out loud.

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The full job description

As published by Brightli.

Job Description: School-Based Support Specialist Location: Quincy IL School District Department: Clarity Healthcare - School-Based Services Employment Type: Full-Time Shift: Monday – Friday Job Summary: Are you passionate about supporting youth and promoting mental wellness in schools? Join us as a School-Based Support Specialist in Quincy, IL! This vital role helps students succeed by providing in-school mental health support, empowering them to thrive both academically and emotionally. As a School-Based Support Specialist, you will deliver individualized services based on comprehensive treatment plans, helping students develop the skills they need to manage challenges, access resources, and build resilience. You’ll play an essential role in connecting mental health care with the educational experience. New to Quincy? In partnership with the Great River Economic Development Foundation (GREDF), we’re pleased to introduce the Quincy Concierge Program for newcomers and returnees to the Quincy and Adams County area. This program helps new residents connect with locals, discover community resources, enjoy community tours, and participate in quarterly events. To learn more, visit www .Quincyscalling .com . Position Perks & Benefits: • 29 Days of PTO • Pay $20.00 - $23.00 • Eligibility for HRSA Loan Repayment *eligibility requirements • Employee benefits package - health, dental, vision, retirement, life, & more** • Competitive 403(b) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees • Company-paid basic life insurance • Emergency Medical Leave Program • Flexible Spending Accounts – healthcare and dependent child-care • Health & Wellness Program • Employee Assistance Program (EAP) • Employee Discount Program • Mileage Reimbursement ( When applicable ) Key Responsibilities: • Deliver mental health services to students on school premises • Support treatment goals using evidence-based strategies and a strengths-based approach • Help students build skills that promote recovery, resilience, and academic success • Manage a student caseload and provide care coordination with other service providers • Conduct assessments, develop treatment plans, and participate in client staffings • Provide crisis response and follow-up support, including outreach for missed appointments • Collaborate with school personnel, families, and other stakeholders • Maintain accurate documentation in compliance with agency, state, and clinical guidelines • Participate in staff development, quality improvement, and program evaluation • Conduct home visits and outreach during school breaks or as needed • Follow Brightli Operational Guidelines and uphold ethical and professional standards • Perform other duties as assigned Education and/or Experience Qualifications: One of the following is required: • Bachelor’s degree in Psychology, Social Work, or a related human services field • Bachelor’s degree in an unrelated field and two years of related experience • Four-year combination of higher education and two years of related experience • Associate’s degree in Behavioral Health Support • Four years of qualifying experience in mental health, substance use, or developmental disability services* *Qualifying experience may include: • Providing individual or group rehabilitation/recovery services • Teaching coping and self-management skills • Supporting clients in community, family, or school integration • Assisting in the execution of treatment plan goals Required License/Certification: • Valid driver’s license, acceptable driving record, and current auto insurance Additional Qualifications: • Knowledge of mental health/substance use interventions and community resources • Excellent written and verbal communication skills • Ability to maintain professional boundaries, multitask, and work independently • Comfortable building rapport with students, families, and school personnel • Able to adapt to changing needs and priorities in a school-based setting 

 Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness 

 Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.

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