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Scheduling Coordinator

Lifespace Communities · Milwaukee, WI · $20.99–$28.86 an hour · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to tell someone no about their schedule. How did you handle it?

What they are checking: Whether they can hold firm on staffing needs while staying respectful.

How do you keep accurate records when the schedule changes many times a day?

What they are checking: Whether they have systems to stay organized, since payroll and staffing depend on accuracy.

What would you do

Two CNAs call off an hour before the evening shift. Walk me through how you fill those spots.

What they are checking: Whether they can fill vacancies fast while staying aware of overtime and staffing rules.

A team member keeps showing up late. What do you do?

What they are checking: Whether they track tardiness accurately and report it to the lead, as the posting requires.

Two employees want the same week off for the holidays. How do you decide?

What they are checking: Whether they apply time-off policies fairly and communicate decisions clearly.

A manager asks you to approve overtime that will put the department over budget. What do you do?

What they are checking: Whether they flag budget issues and help find alternatives instead of just saying yes.

About the work

How do you adjust the schedule when census goes up or down?

What they are checking: Whether they understand that staffing must follow census and care needs and regulatory requirements.

How do you keep scheduled and overtime FTEs within budget?

What they are checking: Whether they track hours closely and can spot overtime before it happens.

What scheduling or timekeeping software have you used?

What they are checking: Whether they can manage schedule databases and timekeeping systems accurately.

How do you make sure staffing meets regulatory requirements in a care setting?

What they are checking: Whether they understand that short staffing can affect resident safety and compliance.

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The full job description

As published by Lifespace Communities.

Community: Newcastle Place Address: 12600 N Port Mequon, Wisconsin 53092 Pay Range $20.99-$28.86+ Hourly Live your purpose. Grow your career. Thrive through teamwork. Create meaningful, personalized experiences. At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team member can live their aspirations, developing in their career, making a difference, and being a part of a meaningful mission. Join our team as our new Scheduling Coordinator today! A few details about the role: • Maintain and provide team member schedule and assignments. • Update and adjust schedule based upon fluctuating census, regulatory requirements, planned and unplanned team member absences. Fill shift vacancies with overtime awareness. • Update schedule databases. • Track and inform assigned lead of tardiness, unplanned absences, requests for planned time off and requests for change in scheduled hours. Enter approved time off into scheduling database and timekeeping system. • Ensure scheduled, total and overtime FTEs are within budget. • Track incidental and approved overtime, and complete other reports as assigned. And here’s what you need to apply: • High school diploma or equivalent. Associates degree preferred. • Two to three years applicable experience. • CPR certification preferred. Lifespace has successfully served older adults for 50 years, and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace team members, get ready to ignite your life and experience Our Space. COMPANY OVERVIEW: Lifespace Communities, headquartered in Dallas, Texas, is one of the nation's largest nonprofit senior living organizations. For over 50 years, we have been dedicated to creating vibrant communities across the country where older adults are empowered to live their aspirations with purpose, independence, and peace of mind. Driven by a commitment to exceptional service, innovation, and meaningful connections, our team members work together to enrich the lives of our residents every day. At Lifespace, you'll find more than a career, you'll find an opportunity to make a lasting impact while growing professionally in a collaborative, mission-driven organization. Equal Opportunity Employer

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