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Sales Support Specialist - Huntington Distribution Finance (HDF)

Huntington Bank · Schaumburg, IL · $22.00–$41.50 an hour · Full time

Posted Aug 17, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you managed many open items at once with deadlines.

What they are checking: Pipeline tracking and organization, which this role reports and forecasts on.

How do you keep a good customer experience when you're asking for a lot of paperwork?

What they are checking: Clear communication that keeps prospects patient through a document-heavy process.

How do you hit daily call targets without just going through the motions?

What they are checking: Self-motivation and quality in a role measured on outreach volume.

What would you do

A prospect stops responding halfway through onboarding. What do you do?

What they are checking: Persistence and a friendly follow-up approach that meets daily and weekly contact targets.

An application is missing something compliance requires, but the sales rep wants it pushed through. How do you handle it?

What they are checking: Holding to legal, compliance and credit policies while working constructively with sales.

About the work

Walk me through how you'd lead a new dealer from application to activation.

What they are checking: Understanding of the full onboarding cycle the posting describes, and keeping prospects moving.

What is a UCC filing, and why does it matter for a dealer credit line?

What they are checking: Basic secured lending knowledge, since filing UCCs is part of this role.

How would you figure out a prospect's organizational structure when they have several related companies?

What they are checking: Careful questioning to get the right legal entities and signers on documents.

How do you make sure the data you enter in the Inventory Engine is accurate?

What they are checking: Attention to detail, since bad system data causes credit and billing problems later.

What questions would you ask to qualify a dealer, like which brands they carry and who they buy from?

What they are checking: Understanding how manufacturers and distributors fit into inventory finance.

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The full job description

As published by Huntington Bank.

Description Summary: The Sales Support Specialist - Huntington Distribution Finance (HDF) administers the onboarding process for new dealer and manufacturer credit line requests. Responsibilities are focused on contacting prospects to obtain required information and leading them through the entire onboarding cycle from application to activation. This process includes understanding applicant organizational structure, filing UCCs and administering system generated loan documentation. In addition to ensuring a satisfactory customer experience, the Specialist ensures accuracy of data in HDF's system of record. Duties & Responsibilities: • Contact prospects in accordance with daily, weekly, and monthly targets. • Validate and input account data within the system of record (Inventory Engine) to ensure accuracy. • Ensure prospect applications and submitted application requirements are in accordance with HDF Legal, Compliance, and Credit policies, processes, and procedures. • Obtain information to qualify new prospects including products and brands carried and distributors purchased from. • Lead qualified prospects through the customer onboarding process from application to activation which includes understanding applicant organizational structure, filing UCCs and administering system generated loan documentation. • Maintain tracking, reporting, and forecasting of active pipeline. • Actively expand and maintain product and brand knowledge. • Collaborate effectively with internal and external customers. • Perform other onboarding related tasks, responsibilities and special projects as needed. Basic Qualifications: • Bachelor’s degree in business, finance or related degree or equivalent experience • 3+ years of experience in banking Preferred Qualifications: • Exceptional attention to detail, organized and possess the ability to manage multiple tasks simultaneously, while staying focused with minimal supervision. • Excellent verbal and written communication as well as listening skills. • Problem solving skills. • 1+ years of sales, finance, loan documentation or customer support experience. • Working knowledge of Salesforce, credit basics, and UCCs. #LI-DK1 #CML Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $22.00 - $41.50 Hourly The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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