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Sales Lead

Knitwell Group · Pleasant Prairie, WI · Part time

Posted Sep 11, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How do you share brand priorities and goals with the team at the start of a shift?

What they are checking: Whether they communicate clear direction that the team can act on during the day.

Tell me about a time you coached someone to reach a goal.

What they are checking: Whether they provide encouragement and specific coaching to keep the team on track.

How do you create a culture of hospitality that goes beyond the transaction?

What they are checking: Whether they model memorable, personal service and help others do the same.

What would you do

Soma sells intimate apparel, where comfort and confidence matter a lot. How would you make a customer feel at ease while shopping?

What they are checking: Whether they can create a private, respectful experience for a personal product category.

An associate is not meeting performance goals. How do you approach it?

What they are checking: Whether they find the cause and coach supportively before escalating to the Store Manager.

A customer is upset about a return policy. How do you handle it as the lead?

What they are checking: Whether they stay calm and caring while holding policy and finding fair options.

How do you keep the store meeting brand standards when it is busy?

What they are checking: Whether they keep presentation and service standards up during peak times.

About the work

How would you help a customer who is unsure of her size or fit?

What they are checking: Whether they know how to guide fit conversations and use product knowledge with sensitivity.

You open the store as the leader on duty. Walk me through what you do.

What they are checking: Whether they understand opening and closing duties like security, cash and store readiness.

What does an omni-channel approach mean to you on the sales floor?

What they are checking: Whether they know how to use online ordering and other channels so customers leave with what they need.

Practice this interview out loud.

Offer builds a real interview for this exact role at Knitwell Group from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Knitwell Group.

About us Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles. We’re proud to be a place for passionate people to learn, grow, and build empowered careers. About the role As a Sales Lead, you partner closely with store leaders to supervise the team, lead by example, and step in to support leadership responsibilities wherever needed. You play a pivotal role in upholding brand standards and helping shape a positive team culture. You will set the tone for achieving team goals by providing clear direction and support. As a role model for the team, you demonstrate a welcoming, customer-centered environment that goes beyond the transaction to create memorable, personalized experiences that reflect our culture of hospitality. The impact you can have In this role, you'll have the opportunity to: • Assist the store leadership team with general store operations, including opening and closing responsibilities. • Actively share brand priorities, initiatives, and messages with store teams. • Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach. • Provide coaching and encouragement to keep the team on track with performance goals. • Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment. • Be knowledgeable about current sales, promotions, and store policies. • Support associate development, provide coaching feedback, and assist with scheduling, when needed. • Share ideas and insights with the store leadership team. • Contribute to a positive work environment by embracing teamwork with peers and leaders. What you’ll bring to the role • Passion for our brand, fashion, and empowering confidence. • 2 years of retail management experience preferred. • Must be at least 18 years old. • Ability to develop strong customer and peer relationships. • A team player mindset with a high level of ownership and initiative. • Flexible availability — including nights, weekends, and holidays. • Excellent communication and interpersonal skills. • Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds. Benefits • Optional medical, dental, and vision insurance • 401(k) plan • Merchandise discounts plus eligibility for discounts at our sister brands • Professional development and opportunities for advancement across our brands • Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 3262-Prime Outlets at Pleasant Prairie-WHBM-Pleasant Prairie, WI 53158 Position Type: Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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