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Sales Lead, Hoffman Estates

Knitwell Group · Hoffman Estates, IL · $15.64–$15.75 an hour · Part time

Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How do you share brand priorities and goals with the team at the start of a shift?

What they are checking: Whether they communicate clear direction that the team can act on during the day.

Tell me about a time you coached someone to reach a goal.

What they are checking: Whether they provide encouragement and specific coaching to keep the team on track.

How do you create a culture of hospitality that goes beyond the transaction?

What they are checking: Whether they model memorable, personal service and help others do the same.

What would you do

Soma sells intimate apparel, where comfort and confidence matter a lot. How would you make a customer feel at ease while shopping?

What they are checking: Whether they can create a private, respectful experience for a personal product category.

An associate is not meeting performance goals. How do you approach it?

What they are checking: Whether they find the cause and coach supportively before escalating to the Store Manager.

A customer is upset about a return policy. How do you handle it as the lead?

What they are checking: Whether they stay calm and caring while holding policy and finding fair options.

How do you keep the store meeting brand standards when it is busy?

What they are checking: Whether they keep presentation and service standards up during peak times.

About the work

How would you help a customer who is unsure of her size or fit?

What they are checking: Whether they know how to guide fit conversations and use product knowledge with sensitivity.

You open the store as the leader on duty. Walk me through what you do.

What they are checking: Whether they understand opening and closing duties like security, cash and store readiness.

What does an omni-channel approach mean to you on the sales floor?

What they are checking: Whether they know how to use online ordering and other channels so customers leave with what they need.

Practice this interview out loud.

Offer builds a real interview for this exact role at Knitwell Group from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Knitwell Group.

About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here. About the role As a Sales Lead, you create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate a store environment where operations run smoothly, the store looks fabulous, and associates are trained and motivated to reach their highest potential. With your operational knowledge, you’ll have the ability to seamlessly step into the Manager role when needed. You will help guide your team to success with the support of store leaders. If you love fashion and want to work for a brand that places an emphasis on empowering customers and associates in its community, Lane Bryant is the place for you. The impact you can have In this role, you'll have the opportunity to: • Welcome customers and engage with them to understand their needs and support their shopping experiences. • Share your knowledge of our products and services with customers to outfit and inspire them. • Empower teams to exceed customer expectations through the company selling model. • Help store leaders execute daily operational action plans. • Motivate and coach associates to recognize and improve performance. • Drive results by identifying business opportunities in partnership with store leaders. • Assess daily schedules to maximize productivity and equalize payroll. • Share daily communications with store teams and prioritize tasks as needed. • Support store leadership with onboarding new associates when needed. • Support the store’s priorities by adhering to brand guidelines, operational requirements, and asset protection policies. You’ll bring to the role • 1-3 years retail experience • High school diploma or equivalent required • Passion for styling and love of working with people • Flexible availability – including evenings, weekends, and holidays • Ability to read, write and communicate in English • Proficient with technology, including an ability to operate store systems accurately Benefits • 401(k) plan • Merchandise discounts plus eligibility for discounts at our sister brands • Professional development and opportunities for advancement across our brands • Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 6704-Poplar Creek Crsg-LaneBryant-Hoffman Estates, IL 60192 Position Type: Regular/Part time Pay Range: $15.64 - $15.75 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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