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Sales Lead-ANN Geneva Commons

Knitwell Group · Geneva, IL · $16.00–$20.00 an hour · Part time

Posted Aug 27, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you gave feedback to a peer. How did it land?

What they are checking: Whether they can be honest and kind with the same people they work next to every shift.

Tell me about a time you helped onboard someone new. What did you do in their first week?

What they are checking: Whether they make new hires feel welcome and capable quickly, which affects whether people stay.

What would you do

Ann Taylor styles go from the office to special occasions. How would you help an associate build a full outfit for a customer heading to an interview?

What they are checking: Whether they can coach polished, occasion-based styling and show associates how to build complete looks.

It's a packed Saturday at Geneva Commons and you're the leader on the floor. How do you deploy the team?

What they are checking: Whether they can place people where customers are, keep fitting rooms and registers moving, and adjust as traffic shifts.

The floor is busy, the fitting rooms are full and a shipment just arrived. How do you direct the team?

What they are checking: Whether they prioritize the customer experience while keeping operations moving and give clear direction under pressure.

We don't have a customer's size here. How would you save the sale and teach an associate to do the same?

What they are checking: Whether they know omnichannel options and can turn their own habits into coaching for the team.

How would you model personalized customer experience behaviors so a new associate can see what good looks like?

What they are checking: Whether they teach by example on the floor, which is the main way this role develops associates.

A newer associate is quiet and seems left out of the team. What would you do?

What they are checking: Whether they actively build an inclusive store where everyone feels welcome and engaged, not just the outgoing people.

About the work

How would you handle a register count that comes up short at the end of the night?

What they are checking: Whether they follow procedure, document honestly and escalate properly instead of guessing or covering the gap.

What visual and operational standards would you check before the store opens?

What they are checking: Whether they have a practical eye for floor sets, sizing, signage and cash readiness before customers arrive.

Practice this interview out loud.

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The full job description

As published by Knitwell Group.

About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe. About the role As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed. The impact you can have In this role, you'll have the opportunity to: • Be a representative of the brand and model personalized customer experience behaviors. • Assist store leaders with onboarding and developing an effective, highly engaged team. • Support an inclusive store environment for associates where everyone feels welcome and engaged. • Uphold the highest visual and operational standards while keeping the focus on the customer. • Use tools to drive a customer-focused team environment and profitable business. • Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions. • Build productive relationships by sharing ideas and supporting the team. • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools. • Seamlessly step into the role of manager when needed. You'll bring to the role • 6-months of retail sales experience (preferred) • Management experience (preferred) • Technology proficient and ability to operate a point-of-sale system • Enjoys communicating and coaching • Flexible availability – including evenings, weekends, and holidays • Takes initiative in making thoughtful decisions • Ability to organize, delegate, and prioritize assignments to stay on top of deadlines Benefits • 401(k) plan • Merchandise discounts plus eligibility for discounts at our sister brands • Professional development and opportunities for advancement across our brands • Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 1469-Geneva Commons-ANN-Geneva, IL 60134 Position Type: Regular/Part time Pay Range: $16.00 - $20.00 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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