Jobs › Knitwell Group

Sales Lead, Geneva Commons

Knitwell Group · Geneva, IL · $16.00–$20.00 an hour · Part time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

You may supervise people who were recently your peers. How have you handled that kind of shift before?

What they are checking: Whether they can hold people accountable while keeping the friendly relationships that make a small team work.

Tell me about a time you led by doing rather than by telling.

What they are checking: Whether they model the behavior they expect, since this role sets the tone on the sales floor.

What would you do

WHBM is built on White + Black and modern yet timeless style. How would you help an associate style a customer using that idea?

What they are checking: Whether they understand the brand's look well enough to coach others, not just sell it themselves.

It's a packed Saturday at Geneva Commons and you're the leader on the floor. How do you deploy the team?

What they are checking: Whether they can place people where customers are, keep fitting rooms and registers moving, and adjust as traffic shifts.

It's closing time and the registers don't balance. What do you do?

What they are checking: Whether they follow cash handling procedure calmly and escalate properly instead of guessing or quietly covering a gap.

An associate is well behind her goal halfway through the week. How would you coach her?

What they are checking: Whether they coach with specific, encouraging steps instead of just reminding someone of the number they're missing.

A new brand initiative launches tomorrow. How would you share it with the team so it actually shows up on the floor?

What they are checking: Whether they can turn brand priorities into clear, simple direction that associates remember and act on during the shift.

An associate calls out an hour before a busy shift. How do you cover it?

What they are checking: Whether they solve scheduling gaps calmly and fairly while keeping the floor covered and the customer experience strong.

Two associates aren't getting along and customers are starting to notice. What do you do?

What they are checking: Whether they address conflict early and privately, protecting both the team culture and the customer experience.

About the work

Walk me through how you'd open the store on a morning when you're the leader on duty.

What they are checking: Whether they understand opening steps like security, cash and floor readiness, and handle them in a sensible order.

What cash handling habits do you follow to protect yourself and the store?

What they are checking: Whether they know the basics of counts, drops and dual control that keep money and people safe.

Practice this interview out loud.

Offer builds a real interview for this exact role at Knitwell Group from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Knitwell Group.

About us Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles. We’re proud to be a place for passionate people to learn, grow, and build empowered careers. About the role As a Sales Lead, you partner closely with store leaders to supervise the team, lead by example, and step in to support leadership responsibilities wherever needed. You play a pivotal role in upholding brand standards and helping shape a positive team culture. You will set the tone for achieving team goals by providing clear direction and support. As a role model for the team, you demonstrate a welcoming, customer-centered environment that goes beyond the transaction to create memorable, personalized experiences that reflect our culture of hospitality. The impact you can have In this role, you'll have the opportunity to: • Assist the store leadership team with general store operations, including opening and closing responsibilities. • Actively share brand priorities, initiatives, and messages with store teams. • Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach. • Provide coaching and encouragement to keep the team on track with performance goals. • Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment. • Be knowledgeable about current sales, promotions, and store policies. • Support associate development, provide coaching feedback, and assist with scheduling, when needed. • Share ideas and insights with the store leadership team. • Contribute to a positive work environment by embracing teamwork with peers and leaders. What you’ll bring to the role • Passion for our brand, fashion, and empowering confidence. • 2 years of retail management experience preferred. • Must be at least 18 years old. • Ability to develop strong customer and peer relationships. • A team player mindset with a high level of ownership and initiative. • Flexible availability — including nights, weekends, and holidays. • Excellent communication and interpersonal skills. • Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds. Benefits • Optional medical, dental, and vision insurance • 401(k) plan • Merchandise discounts plus eligibility for discounts at our sister brands • Professional development and opportunities for advancement across our brands • Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 3092-Geneva Commons-WHBM-Geneva, IL 60134 Position Type: Regular/Part time Pay Range: $16.00 - $20.00 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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