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Sales Consultant - Part Time

CarMax · Chicago, IL · $15.41–$20.00 an hour · Part time

Posted Sep 22, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you built a good relationship with someone you just met.

What they are checking: Whether they can connect with people quickly, which matters more here than prior car sales experience.

Tell me about a time you had to learn a lot of new information quickly.

What they are checking: Whether they can learn inventory, financing and processes during paid training.

How do you stay honest with a customer when being honest might cost you the sale?

What they are checking: Whether they put honesty and transparency first, which CarMax says drives everything.

Where would you like to be in a few years, and how would this job help you get there?

What they are checking: Whether they want to grow into a mentor or leader, which the role is designed to support.

What would you do

A customer comes in and says they need a reliable car for under a certain budget. How would you help them?

What they are checking: Whether they listen and guide toward the right car, not the most expensive one, which CarMax says it values.

CarMax uses no-haggle pricing. How would you explain that to a customer who wants to negotiate?

What they are checking: Whether they can explain transparent pricing honestly and keep the customer comfortable.

A customer is unsure and says they need to think about it. What do you do?

What they are checking: Whether they respect the customer's decision while following up in a helpful way.

A customer had a bad experience at another dealership and is nervous. How do you make them comfortable?

What they are checking: Whether they can build trust with nervous buyers through patience and transparency.

About the work

How would you walk a customer through an appraisal of their trade-in?

What they are checking: Whether they can explain the process clearly so the customer trusts the offer.

How would you keep track of customers you are working with over several days?

What they are checking: Whether they have organized follow-up habits, since many car sales take more than one visit.

Practice this interview out loud.

Offer builds a real interview for this exact role at CarMax from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by CarMax.

7199 - Oak Lawn - 6540 W 95th St, Oak Lawn, Illinois, 60453 CarMax, the way your career should be! Position Overview As a Sales Consultant Trainee, you will be the foundation of an iconic, customer-first experience at CarMax. Your mission is to build genuine relationships, understand customer needs, and guide them toward the right vehicle—not just the most expensive one. This role offers paid training and mentorship, equipping you with the tools to succeed in auto sales without prior experience. Bring your ability to connect with people and your passion for learning, and we’ll help you grow into a future mentor, manager, or business leader. At CarMax, honesty and transparency drive everything we do—and they’ll help you thrive, too. Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward. Role Responsibilities • Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory. • Guide customers through the entire process, including appraisals, test drives, and financing applications. • Deliver an exceptional experience by listening actively and providing clear, honest information. • Complete accurate documentation for all transactions to ensure a smooth and transparent process. • Collaborate with team members to meet customer needs and achieve store goals. • Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers. • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area. Required Qualifications • Sales or customer service experience in retail or similar environments preferred. • Strong listening and communication skills with a customer-focused mindset. • High level of self-motivation and ability to work independently and as part of a team. • Comfort with technology for processing transactions and accessing inventory information. • Ability to adapt in a fast-paced, dynamic environment. • Commitment to integrity and transparency in every customer interaction. • Willingness to learn and grow through CarMax-provided training and mentorship. About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Sales Consultants earn an average of $65,000 annually. Top performers can earn $90,000+ annually. The hourly rate for this position is: $15.41 - $20.00 Commissions: This position is eligible for commission. Benefits: Except as otherwise required by state law, those considered part-time are eligible for sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules. In Washington, part-time Associates receive sick leave consistent with state law. Part-time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application .

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