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Sales Associate The Shoppes at Grand Prairie

Knitwell Group · Peoria, IL · $15.00–$18.75 an hour · Part time

Posted Sep 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Soma is about comfort and confidence. Why do you want to work for an intimate apparel brand?

What they are checking: Whether they are comfortable with the product and genuinely interested in helping women feel good in it.

Tell me about a time you had a personal goal at work and how you went after it.

What they are checking: Whether they take ownership of personal goals, which the posting says feed overall store performance.

Describe how you keep a store looking great when it gets busy.

What they are checking: Whether they recover the floor as they go, which keeps the store visually inspiring the way brand standards require.

Tell me about a time you worked well on a team.

What they are checking: Whether they share the load and support coworkers, which the posting lists as part of a positive environment.

What would you do

A customer at The Shoppes at Grand Prairie seems a little shy about shopping for bras. How do you approach her?

What they are checking: Whether they can offer help with discretion and warmth so a private purchase does not feel awkward.

A customer cannot find her size in the store. What do you do?

What they are checking: Whether they use omnichannel tools to order it for her, saving the sale and the customer's trip.

A customer is returning an item she clearly wore. What do you do?

What they are checking: Whether they can handle a sensitive return calmly and by policy without accusing or embarrassing the customer.

About the work

How would you start an authentic conversation with a customer that is not just asking if she needs help?

What they are checking: Whether they have a natural, open way into conversation, which the posting names as a core part of the job.

How would you explain our loyalty program to a customer at checkout without sounding pushy?

What they are checking: Whether they can share program benefits in a helpful way, since educating customers on loyalty is part of the role.

What would you say to a customer who asks which product is most comfortable for everyday wear?

What they are checking: Whether they will learn and share real product knowledge, which builds trust in a store built on comfort.

Practice this interview out loud.

Offer builds a real interview for this exact role at Knitwell Group from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Knitwell Group.

About us Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles. We’re proud to be a place for passionate people to learn, grow, and build empowered careers. About the role As a Sales Associate, you'll be the welcoming face of a customer-centered environment that reflects our culture of hospitality. You'll be part of a team fostering genuine customer connections, sharing product knowledge, and providing personalized service. The impact you can have In this role, you'll have the opportunity to: • Deliver a customer-centered experience that reflects our culture of hospitality. • Initiate authentic conversations with customers to understand their needs and provide personalized service. • Create a seamless omnichannel experience by utilizing available tools. • Educate customers about the benefits of brand loyalty programs. • Contribute to overall store performance by staying accountable to personal goals. • Assist store leaders with merchandising, inventory replenishment, and store organization. • Maintain a visually inspiring store environment that reflects brand standards. • Contribute to a positive work environment by embracing teamwork and collaboration. You'll bring to the role • Passion for our brand, fashion, and empowering confidence. • Flexible availability — including nights, weekends, and holidays. • Team player mindset with a high level of ownership and initiative. • Ability to quickly learn new processes and tools. • Strong interpersonal and communications skills. • Must be at least 16 years old for the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA. • For all other states, must be at least 18 years old. • Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds. Benefits • Optional medical, dental, and vision insurance • 401(k) plan • Merchandise discounts plus eligibility for discounts at our sister brands • Professional development and opportunities for advancement across our brands • Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 3118-The Shoppes at Grand Prairie-WHBM-Peoria, IL 61615 Position Type: Regular/Part time Pay Range: $15.00 - $18.75 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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