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Sales Associate - Part Time Seasonal

Trek Bicycle · Chicago, IL · Part time

Posted Mar 20, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you gave someone great hospitality. What made it stand out?

What they are checking: Whether they naturally go beyond the basics, which Trek treats as central to the job.

Sales associates have sales targets. How do you feel about working toward a number?

What they are checking: Whether they are comfortable with goals and see them as a way to serve more riders.

How would you use role-playing or feedback in daily huddles to get better at sales?

What they are checking: Whether they are coachable and open to practicing in front of coworkers.

Why do you want to help get more people on bikes?

What they are checking: Whether they connect with Trek's mission rather than just wanting any retail job.

What would you do

A customer walks in and says they want to start riding but have no idea what bike to get. How do you guide them?

What they are checking: Whether they ask questions about goals and riding style before recommending, which is the heart of guided selling.

A customer is choosing between two bikes at different prices. How do you help them decide without being pushy?

What they are checking: Whether they help customers find the right fit rather than simply upselling.

A customer comes back upset that their new bike's shifting isn't working right. What do you do?

What they are checking: Whether they own the problem and connect the customer with service quickly and kindly.

This is a part-time seasonal role. What's your availability during the busy spring and summer?

What they are checking: Whether they can work the peak schedule a seasonal bike shop depends on.

About the work

What do you know about bikes right now, and how would you learn more about components and technology?

What they are checking: Whether they are curious and willing to learn, even if they aren't experts yet.

What would you suggest to someone who just bought a bike so they have a great first ride?

What they are checking: Whether they think about the full experience, like fit, helmet and basic maintenance.

Practice this interview out loud.

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The full job description

As published by Trek Bicycle.

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Our DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides. Performance expectations: • Develop your sales and hospitality skills through training, role-playing and on-the-job experience. • Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates. • Learn about bikes, components, apparel, and technology. • Participate in daily huddles and debriefs. • Use our Guide Sales Process to provide our customers with incredible hospitality. • Follow through on Quotes and Lead List communications. • Make decisions regarding the care of—and doing the right thing for—our customers. • Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures. • When not actively taking care of customers, you will be helping to: • Complete Daily Task List assignments. • Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking. • Complete weekly Cycle Counts. • Assemble, or pre-assemble, new bicycles. • Prep customer bikes for service by our Service or Production Technicians What you will bring to the job: • A positive, “get stuff done”, attitude. • A desire to change the world through bikes and work with like-minded teammates. • A desire to learn. Trek Benefits: • Flexible and fun company culture • 401(k) with match and Employee Stock Ownership Plans (ESOP) • Employee discounts on all product • Deep partner retail discounts We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

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