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RN Clinic

Mercyhealth · Rockford, IL · $31.21–$46.81 an hour · Per diem

Posted Jul 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you noticed something in a patient's chart that others had missed.

What they are checking: Whether they review charts carefully and act on what they find.

How do you work with medical assistants and LPNs on a clinic team?

What they are checking: Whether they understand each role's scope and delegate or support appropriately.

Tell me about a time you escalated a concern through the chain of command.

What they are checking: Whether they will speak up about patient safety, even when it is uncomfortable.

How have you taken part in shared governance or unit decisions?

What they are checking: Whether they engage in professional practice activities, which the posting expects.

How do you keep your nursing skills sharp in an outpatient setting?

What they are checking: Whether they keep learning and developing as a professional nurse.

What would you do

Walk me through how you prioritize your inbox of phone messages, refills and results at the start of a clinic day.

What they are checking: Whether they put urgent clinical issues ahead of routine tasks.

A patient calls with a new, severe headache unlike anything before. What do you ask and what do you advise?

What they are checking: Whether they recognize red flag symptoms on the phone and escalate quickly.

A patient is angry because a referral was not sent. How do you fix it?

What they are checking: Whether they take ownership, fix the immediate problem and look at why it happened.

About the work

How do you use clinic protocols to handle refill requests, and when do you send one to the provider instead?

What they are checking: Whether they know the limits of protocols and catch issues like missing labs or overdue visits.

How do you teach a patient about a new medication so they understand side effects and when to call?

What they are checking: Whether they can teach clearly at the patient's level and confirm understanding.

What does good clinic documentation look like to you?

What they are checking: Whether their charting is accurate, timely and complete according to standards of care.

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The full job description

As published by Mercyhealth.

ESSENTIAL DUTIES AND RESPONSIBILITIES • Utilizes the nursing process and collaborates with interdisciplinary team members in caring for patients. • Administers prescribed medications and treatments in accordance with approved nursing techniques, policies and procedures, standards of care, and State laws/practice act. • Performs assessments, planning, intervention and evaluation of care • Documents according to standards of care. • Develops initiates and executes a patient plan of care according to the individualized needs of the patient, as prescribed by Physician and/or clinic policy including patient and family instruction. • Utilizes resources available to teach and support patient and family education. Provides education to the appropriate level of understanding. • Acts to resolve systems breakdowns and engages self and others in providing solutions. • Participates in department or unit performance improvement activities, may include shared governance. • Utilizes clinical expertise & guidance to other units/departments in support of the patient’s longitudinal plan of care. • Utilizes critical thinking in regards to patient safety and patient experience and appropriately escalates to the appropriate chain of command. • Participates in the professional nursing continuum process, unit/department practice activities and decisions and peer review process • Positively influences the professional and organizational environments and shared governance. • Engages in personal development and supports system-entity opportunities for continuous learning and growth including developing or revising evidence-based practice guidelines. • Illinois: 10 hours of continued education (as required for IL licensure) EDUCATION AND EXPERIENCE Graduate of an accredited nursing program. ADN required upon hire, BSN pr eferred . May require specific years of applicable experience to qualify (per department guidelines) CERTIFICATION AND LICENSURE Licensed as an RN in state of practice Approved CPR /BLS certification required within 90 days Other certification (s) per department requirements . For example: ACLS, PALS, PEARS, and NRP ADDITIONAL REQUIREMENTS Passing the Driver’s License Check and/or Credit Check (for those positions requiring). Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check. Must be able to follow written/oral instructions. SKILLS AND ABILITIES May include color blind test (per department guidelines) WORK ENVIRONMENT The noise level in the work environment is usually moderate . AGE OF PATIENTS S ERVED Neonate (birth – 28 days) Infant ( 29 days – less than 1 year) Pediatric (1 year – 12 years) Adolescents (13 years – 17 years) Adult (18 years – 64 years) Geriatric (65 years and older) INFORMATION ACCESS Partner may access patient care information needed to perform their job duties . WORK CONTACT GROUP Partners, physicians, patients/family, visitors, vendors SPECIAL PHYSICAL DEMANDS The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or smell. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception . PAY RANGE: $31.21 - $46.81 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and benefits, including retirement, time off, on-demand pay, access to the Employee Assistance Program (EAP), and more. Click here for more details. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

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