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RN Care Manager - Inpatient

Endeavor Health · Glenview, IL · $41.86–$64.88 an hour · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a discharge that was hard to arrange. How did you get it done?

What they are checking: Whether they can remove barriers to discharge creatively and work across teams.

Tell me about your experience with utilization management or managed care.

What they are checking: Whether they have the background the posting prefers for this role.

How do you handle on-call and weekend coverage every few weeks?

What they are checking: Whether they can commit to the rotating coverage this role requires.

What would you do

A payor denies an inpatient stay you believe is justified. What do you do?

What they are checking: Whether they gather documentation and work with the physician advisor to appeal effectively.

A patient is medically ready to leave but doesn't have a safe place to go. How do you approach it?

What they are checking: Whether they balance safety, patient wishes and length-of-stay pressure fairly.

How do you work with physicians who don't document enough to support the patient's status?

What they are checking: Whether they can ask physicians for clearer documentation tactfully and effectively.

A family disagrees with the plan to discharge their mother to a nursing home. How do you handle it?

What they are checking: Whether they listen and explain options while respecting patient rights and choices.

About the work

How do you use InterQual or MCG criteria to decide whether a patient should be inpatient or observation?

What they are checking: Whether they understand utilization criteria and why patient status affects payment and the patient's costs.

What do you know about the Medicare two-midnight rule?

What they are checking: Whether they understand a key rule that drives inpatient status decisions.

How do you prioritize a large caseload of patients with different discharge needs?

What they are checking: Whether they focus on the most complex or time-sensitive patients first.

How do you help patients with chronic diseases avoid coming back to the hospital?

What they are checking: Whether they arrange follow-up care and resources that reduce readmissions.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $41.86 - $64.88 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Position: RN Care Manager • Location: Glenview, IL • Full Time: 40 hours per week • Hours: Monday-Friday, 8:30a-5:00p, on call, rotating weekends every 3-4 weeks • Required: 1 winter and 1 summer holiday coverage What you will nee d: • License: Current professional Nursing Licensure in the state of IL required • Education: Bachelor's degree required. Bachelor's degree in Nursing from a NLN accredited school of nursing is preferred. • Certification: Clinical certification, such as case management certification, is beneficial. Basic Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross). • Experience: Minimum of 2 years clinical nursing experience required; Previous experience in Utilization Management, Managed Care or chronic disease management highly preferred. Experience with Electronic Medical Record (EMR) platform preferred. Knowledge of InterQual or MCG criteria is preferred. What you will do : • Facilitates payor authorization processes and ensures that the patient type assigned is accurate. • Facilitates the collaborative management of patient care across the continuum, intervening as necessary to remove barriers to timely and efficient care delivery and reimbursement. • Works with the CDI team to ensure that documentation accurately reflects severity of illness and intensity of service. • Works collaboratively and maintains active communication with physicians, nursing and other members of the multi-disciplinary care team to effect timely, appropriate patient progression. • Addresses/resolves system problems impeding diagnostic or treatment progress. Proactively identifies and resolves delays and obstacles to discharge so that length of stay is optimized. • Seeks consultation from appropriate disciplines/departments as required to expedite care and facilitate discharge. • Monitors the patient’s progress, intervening as necessary and appropriate to ensure that the plan of care and services provided are patient focused, high quality, efficient, and cost effective. Benefits (for full and part-time positions): • Premium pay for eligible positions • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, and Vision options • Tuition Reimbursement • Free Parking at designated locations • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor .

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