RN Care Manager
Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about a time you got a team of physicians, therapists and social workers to agree on a plan.
What they are checking: Whether they can serve as the link between disciplines, which the posting describes as core to the role.
What barriers to care do you see most often, and how have you helped patients get past them?
What they are checking: Whether they have real experience finding solutions for issues like transportation, cost or medication access.
Do you hold the CCM, or are you planning to earn it? What drew you to case management?
What they are checking: Whether they are committed to case management as a specialty, as the preferred certification suggests.
This role includes rotating weekends and one winter and one summer holiday. Does that work for you?
What they are checking: Whether they accept the coverage requirements before taking the job.
What would you do
A patient is medically ready to leave but has no safe place to go. What do you do?
What they are checking: Whether they can solve hard placement problems using community resources instead of just extending the stay.
A family insists their parent go to a specific nursing home that has no bed and is not in network. How do you handle it?
What they are checking: Whether they can respect family wishes while being honest about options and keeping the discharge moving.
How do you keep up with a caseload of 15 to 20 patients when several discharges are happening the same day?
What they are checking: Whether they can prioritize and stay organized on a busy weekday schedule.
About the work
Walk me through how you assess a newly admitted patient for discharge needs on day one.
What they are checking: Whether they start discharge planning early and look at medical, social and emotional needs together.
How do you apply InterQual or Milliman criteria to decide whether a patient meets inpatient or observation status?
What they are checking: Whether they understand utilization review, which affects what the patient pays and what the hospital is paid.
How do you explain to a patient that Medicare will not cover more days in the hospital?
What they are checking: Whether they can give hard news clearly and know patient appeal rights.
How do you prevent readmissions for patients with chronic conditions like heart failure?
What they are checking: Whether they think about follow-up visits, medications and home support so patients stay out of the hospital.
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Practice this out loudThe full job description
As published by Endeavor Health.