JobsAdvocate Health

Revenue Cycle Partnership Program Manager - Remote

Advocate Health · Milwaukee, WI

Posted Sep 17, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Walk me through a revenue cycle implementation you managed end to end, from readiness through go-live and into post-live support.

whether the candidate has actually owned a full lifecycle implementation, not just a piece of one

Tell me about a time you were the single point of contact for a partner and things started to go sideways. What did you do?

how they handle escalation ownership and whether they shield or expose the team to risk

Tell me about a time you had to influence someone outside your reporting line to change how they were doing something.

real negotiation and influence skill in a matrixed structure, not just stated soft skills

Describe a time a go-live didn't go as planned. What broke, and what did you do in the following days?

resilience and problem-solving under real failure conditions, not just success stories

Tell me about a partnership relationship where trust had broken down. How did you rebuild it?

relationship repair skills and emotional intelligence in a client-facing role

Technical

How do you approach a needs assessment and gap analysis when you're comparing a partner's current state workflow to where it needs to go?

whether they have a real method for gap analysis versus just describing it in vague terms

What revenue cycle metrics do you rely on to tell whether a partnership's processes are actually working, and why those?

depth of real operational knowledge versus buzzword familiarity with KPIs like denial rate, days in AR, clean claim rate

How do you keep a regulatory compliance requirement from getting lost when you're heads-down on an implementation timeline?

whether compliance is a genuine habit built into their process or an afterthought

What's your process for coordinating with a training or informatics team when a partner needs more support than expected?

understanding of cross-functional handoffs specific to revenue cycle informatics support

Situational

Say two departments disagree on how a new workflow should function right before a go-live date. How do you resolve that without blowing the timeline?

skill at working matrix organizations and making decisions under time pressure without formal authority

You're managing several strategic initiatives at once and one partnership suddenly needs urgent attention. How do you decide what gets your time?

prioritization skill and self-management on a varied, multi-priority workload

How do you decide when an issue you're tracking needs to be escalated versus handled at your level?

judgment about risk severity and organizational awareness of when to pull in leadership

This role expects occasional on-site travel. How do you decide when a problem needs you in person versus can be handled remotely?

practical judgment about resource use and understanding of when physical presence actually matters

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 10601 Enterprise Revenue Cycle - Integration Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday - Friday, Normal Business Hours REMOTE Pay Range: $51.05 - $76.60 Major Responsibilities: • Responsible for overall management of the life cycle implementation of revenue cycle functions for the strategic partnership, including ensuring milestone completion for readiness, workflow analysis, testing, training, go-live, and transition to post-live support. • Serves as the single point of contact for all revenue cycle inquiries or escalations from assigned partnerships. • Ensures that all risks/issues are identified and resolved or escalated for each assigned partnership. • Conducts needs assessment and gap analysis of current and future state workflows. • Collaborates with Revenue Cycle Informatics team regarding training or increased support needs for each assigned partnership. • Identifies and coordinates support needs for assigned partnerships. Licensure, Registration, and/or Certification Required: • None required  Education Required: • Bachelor’s degree  Experience Required: • Typically requires 5 years of experience in healthcare revenue cycle operations that includes experience in implementing successful initiatives and business processes throughout a variety of healthcare operational settings  Knowledge, Skills & Abilities Required: • Broad knowledge and competency of revenue cycle metrics utilized to measure quality and processes • Workflow knowledge in revenue cycle settings. • Proven skills in working effectively with multiple departments and matrix organizational structures. Excellent communication, interpersonal, and negotiating skills to influence and develop others to move towards common goals and outcomes. • Possesses and applies knowledge of key technology solutions, business drivers, and the factors that maximize area performance. • Ability to independently manage a varied workload of strategic initiatives with multiple priorities. • Demonstrated experience with integrating regulatory compliance requirements. • Proficient in MS office suite of products. • Occasional on-site support. Physical Requirements and Working Conditions: • This position requires travel, therefore, will be exposed to weather and road conditions.   • Operates all equipment necessary to perform the job.   • Exposed to a normal office environment.   This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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