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Retail Stores - Custodian

Aritzia · Chicago, IL · Part time

Posted Jul 17, 2020 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your experience cleaning commercial or retail spaces.

What they are checking: Whether they have hands-on cleaning experience they can apply across several stores.

Aritzia talks about an Everyday Luxury feel. What does that mean for how you clean?

What they are checking: Whether they understand that high standards and attention to small details matter to this brand.

Tell me about a time you worked mostly on your own. How did you stay on track?

What they are checking: Whether they are reliable and self-directed when moving between stores without close supervision.

What would you do

How do you decide what to clean first when you arrive at a store?

What they are checking: Whether they can prioritize high-traffic and client-facing areas to minimize impact on operations.

Someone spills something in a busy fitting room area during store hours. What do you do?

What they are checking: Whether they respond quickly and safely while staying out of clients' way.

How do you make sure the store never runs out of cleaning supplies?

What they are checking: Whether they track stock and reorder ahead, which the posting lists as part of the job.

You notice a broken fixture or a leak during your shift. What do you do?

What they are checking: Whether they report or address maintenance issues, supporting routine inspection duties.

How do you work around store staff and clients without getting in the way?

What they are checking: Whether they can be courteous and flexible in a busy retail environment.

About the work

What's the difference between cleaning and sanitizing, and when does it matter?

What they are checking: Whether they understand proper sanitization, which the posting stresses for safety.

How do you handle cleaning chemicals safely?

What they are checking: Whether they know about labels, dilution, mixing dangers and protective gear.

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The full job description

As published by Aritzia.

THE DEPARTMENT The mission of the Cleaning Program is to visibly maintain the cleanliness and sanitization of our world class retail locations, minimizing impact to operations. THE OPPORTUNITY As a member of the Facilities Department, you will be part of the team responsible for maintaining and enhancing our world class retail spaces. As the Custodian, you will support in maintaining an Everyday Luxury feel and experience in our spaces by performing industry leading facility cleaning and sanitization across a collection of stores. And, with your valuable contribution to the business in this role, the opportunities are endless – from a rewarding career as a Custodian to continued growth within Aritzia. THE JOB As the Custodian, you will: • Execute on all day-to-day cleaning and sanitization tasks throughout the store, creating a safe and comfortable experience for our people, clients, and communities • Quickly address any unforeseen cleaning needs that arise through the course of regular operations while in the store • Ensure the store is always stocked with required cleaning supplies and tools • Support with routine inspection and maintenance activities while addressing deficiencies when possible QUALIFICATIONS The Custodian has: • A commitment to learn and apply Aritzia's Business and People Leadership principles • An ability to take on new opportunities and challenges, with a passion to continue to develop and grow oneself • A dedication to operational efficiency, investing in process and systems to improve team and business results • The intellectual and emotional intelligence to tactically partner cross-functionally in the pursuit of shared business outcomes • The skills to set clear objectives and hold oneself accountable to reach your full capability and maximize your capacity • The skills that are an asset to perform in the role, include: • Applicable certifications in cleaning chemicals & supplies and associated safety standards • Ability to complete tasks that involve lifting and comfortable using a ladder • The appetite to continuously learn and develop oneself • A commitment to quality and investing in results that add value and drive the business • A sense of urgency executing job responsibilities, prioritizing urgent and important work ARITZIA Head to our About Us for the scoop on who we are and what we do. Aritzia is an Equal Opportunity employer. Aritzia believes in providing an inclusive workplace where all individuals have opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process and applicants are asked to make their accommodation needs known .

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