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Retail - Store Risk Manager, Enterprise Risk Management (555 North Michigan Ave)

Aritzia · Chicago, IL · $30.00–$45.00 an hour · Part time

Posted Mar 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you reduced shrink at a store. What did you change?

What they are checking: Whether they have a track record of minimizing merchandise loss through real prevention, not just apprehension.

How would you train store associates on loss prevention so it sticks?

What they are checking: Whether they can educate a team, since the role executes and educates on loss prevention daily.

Tell me about someone you developed on your team. Where are they now?

What they are checking: Whether they grow their people, which Aritzia expects from this leadership role.

What would you do

How would you balance strong loss prevention with Aritzia's focus on an exceptional client experience?

What they are checking: Whether they can protect product through service and presence without making clients feel watched.

You suspect an employee of internal theft. How do you handle it from first suspicion to resolution?

What they are checking: Whether they follow a fair, documented process that protects both the business and the employee's rights.

A shoplifter becomes aggressive toward an associate on the sales floor. What do you do?

What they are checking: Whether they put people's safety first and know how to de-escalate and follow policy.

If the store had a sudden power outage or emergency evacuation, how would you lead the team?

What they are checking: Whether they can manage business disruption, which the posting lists as a core responsibility.

How would you build a good working relationship with the store's general manager and operations leaders?

What they are checking: Whether they can partner with the business instead of acting only as enforcement.

About the work

What would you look at to figure out where loss is happening in a high-volume flagship store?

What they are checking: Whether they use data like inventory counts, POS exceptions and shrink reports to find root causes.

How do you protect confidential client and company information in a retail store?

What they are checking: Whether they think about information security beyond physical product, like receipts, devices and data.

What's your approach to keeping inventory accurate during busy seasons?

What they are checking: Whether they understand that process errors drive much of shrink, not only theft.

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The full job description

As published by Aritzia.

THE TEAM The mission of the Enterprise Risk Management (ERM) Department is to prevent, detect, and resolve loss. THE OPPORTUNITY Aritzia is growing and our Enterprise Risk Management (ERM) team is growing with it. This is a unique opportunity to be part of the team responsible for safeguarding the security of Aritzia product, property, people, information, and financial assets. You will play a pivotal role in executing and educating on the day-to-day prevention, detection, and resolution of loss in our boutiques through exceptional service and presence. With people at the heart of everything we do, you will support your high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself. THE ROLE As the Retail Risk Manager, you will lead the team to: • Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience. • Ensure Aritzia can continue to operate effectively in the face of a business disruption, minimizing the impact of the disruption across all corporate objectives. • Minimize the loss of merchandise. • Protect our people, our clients, and our communities. • Ensure the security of our physical assets. • Preserve and safeguard confidential information. • Minimize the loss of financial assets. THE QUALIFICATIONS The Retail Risk Manager has: • Proven skills, certifications, education and/or experience in Enterprise Risk Management. • A commitment to learn and apply Aritzia's Values and Business and People Leadership principles. • The ability to collaborate fluently with cross-functional partners. • A commitment to quality and investing in results that add value to the business. THE COMPENSATION The typical hiring range for this position is $30–$45 USD per hour. Aritzia’s Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences — we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: • A-OK Cafe — Our world-class cafe located on-site • Product Discount — Maybe you’ve heard of our famous product discount? You have now. • Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial. • Aspirational Workspace — Our boutiques are specially designed to be places of beauty, creativity and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team. We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.

Apply at Aritzia