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Retail Store Manager

Skechers · Rockford, IL · $28.00–$31.00 an hour · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a store you led and how you improved its results over a year.

What they are checking: Whether they can show sustained improvement and explain the specific actions behind it.

How do you build a team culture where associates want to stay?

What they are checking: Whether they understand retention, which saves training costs and keeps service strong.

Tell me about a difficult conversation you had with an employee about performance.

What they are checking: Whether they address problems directly, fairly and with documentation.

What would you do

Your store fails a visual merchandising audit. What is your plan?

What they are checking: Whether they fix the root cause and build habits, not just a one-time cleanup.

How do you develop an assistant manager to be ready to run their own store?

What they are checking: Whether they intentionally grow leaders and delegate real responsibility.

Inventory counts show high shrink in your store. How do you respond?

What they are checking: Whether they can investigate causes like theft, process errors or receiving issues and act on them.

How would you build sales in a Rockford store during a slow season?

What they are checking: Whether they think creatively about traffic, conversion and add-on sales in a specific local market.

About the work

Which reports do you review each week, and what do you do with them?

What they are checking: Whether they use sales, conversion and payroll data to make decisions.

How do you manage payroll hours while still covering busy times well?

What they are checking: Whether they can balance labor cost against service and sales opportunities.

How do you make sure the store follows company policy when you are not there?

What they are checking: Whether they build systems and trusted leaders that keep standards consistent.

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The full job description

As published by Skechers.

WHY SKECHERS? We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family—celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed. ABOUT THE ROLE: As a Store Manager at Skechers, you’ll lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You’ll play a pivotal role in achieving store objectives, developing employees, and upholding the Skechers brand values. COMPENSATION RATE: HOURLY RANGE : $28.00-$31.00 BENEFIT HIGHLIGHTS AS A STORE MANAGER : • Generous discounts on Skechers footwear , apparel , and accessories (including exclusive days for Friends and Famil y! ) • Potential for performance-based bonuses • Competitive pay and benefits package (learn more about our perks after applying!) • Opportunities for career growth within the Skechers global brand . WHAT YOU WILL DO: • People Leadership: Lead, coach, mentor, and develop your team to drive sales, enhance customer service, and foster growth. • Visual Merchandising: Act as a product expert and ensure your team delivers an exceptional customer experience through high-quality product presentation and store layout. • Staffing and Training: Manage the recruitment, hiring, training, and retention of Skechers store employees to ensure the team is prepared to meet company goals. • Retail Operations: Oversee store systems, including inventory management, scheduling, opening/closing procedures, and day-to-day operations to drive profitability. You will also maintain store organization, manage product displays, restock shelves, and occasionally lift up to 50 pounds. • Sales Management: Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals. • Problem Solving: Utilize strong problem-solving skills to resolve any issues that may arise in-store, ensuring a smooth customer experience. WHAT WE NEED FROM YOU: • Flexibility in scheduling to accommodate weekends, nights, and holidays. • Strong team leadership skills to guide your staff and create a positive, safe, and respectful work environment. • Excellent organizational skills to manage inventory, staffing, and store operations. • Sales management experience to help meet and exceed store targets. • Ability to communicate effectively, set clear expectations, and maintain confidentiality in all store matters. • Proactive, with a sense of urgency in addressing store operations and loss prevention issues. R EQUIREMENTS : • High school diploma or equivalent preferred but not required . • Prior retail manager, restaurant manager, or hospitality leadership experience is a plus. • Strong communication skills in written, verbal, and interpersonal forms. • Sales skills and a proven ability to meet retail targets. • Visual merchandising experience is a plus. Step into your next retail career with Skechers! About Skechers Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Equal Employment Opportunity Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law. Reasonable Accommodation Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com. To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

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