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Retail Store Cleaning Associate

TJX Companies · Brookfield, WI · $13.25–$13.75 an hour · Part time

Posted Sep 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you took pride in work that most people wouldn't notice.

What they are checking: Their personal standard for quality in a role where good work is often invisible.

If you're asked to help recover the floor or process freight, how would you feel?

What they are checking: Openness to cross-training, which the posting says this role will have.

What would you do

You're cleaning the floor and customers are in the aisle. How do you keep everyone safe?

What they are checking: Using signs, timing and awareness to prevent slips and falls.

You find a big spill near the fitting rooms. What do you do first?

What they are checking: Treating safety hazards as urgent and blocking the area before cleaning.

A customer asks you for help finding a product while you're cleaning. How do you respond?

What they are checking: Keeping customer service practices even in a cleaning-focused role.

What would you do if you found merchandise hidden behind fixtures?

What they are checking: Recognizing signs of theft and reporting them in line with loss prevention standards.

About the work

This Sierra role in Brookfield focuses on floor care, including running a scrubber and buffer. Have you used floor machines before?

What they are checking: Their experience with floor equipment or willingness to be trained to use it safely.

Walk me through how you'd dust mop and damp mop a large sales floor.

What they are checking: Whether they know the steps and order that get floors clean without streaks or hazards.

How do you take care of cleaning equipment so it works every shift?

What they are checking: Maintenance habits, since the posting includes maintaining the scrubber and buffer.

How would you spot clean glass and windows so they look their best?

What they are checking: Attention to detail on the surfaces customers see first.

Practice this interview out loud.

Offer builds a real interview for this exact role at TJX Companies from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by TJX Companies.

Sierra At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for maintaining a clean and organized store environment with a focus on floor care. Responsibilities include the operation of the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. Adheres to all operational, merchandise, and loss prevention standards. Cross-trained to work in multiple areas of the store in order to support the needs of the business. • Role models established customer experience practices with internal and external customers • Supports and embodies a positive store culture through honesty, integrity, and respect • Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer • Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms • Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End) • Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.) • Supports and responds to all Front End coverage needs • Adheres and upholds merchandising philosophy and signage standards • Initiates and participates in store recovery as needed throughout the day • Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction • Communicates accurately and effectively with management and Associates • Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies • Participates in safety awareness maintains a safe environment • Other duties as assigned Who We're Looking For: You. • Excellent customer service skills • Able to work a flexible schedule to support business needs • Strong organizational skills with attention to detail • Physical stamina to perform cleaning tasks and run floor buffer and scrubber • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Strong communication skills: verbal and written. Listens and responds appropriately • Capable of lifting heavy objects with or without reasonable accommodation • Standout colleague, working effectively with peers and supervisors • Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 17300 W Bluemound Road Suite 400 Location: USA Sierra Store 0082 Brookfield WI This position has a starting pay range of USD $13.25 to $13.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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