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This position has closed. Nordstrom removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Retail Sales - Lingerie - Old Orchard Center

Nordstrom · Skokie, IL · $17.30 an hour · Variable

Posted Sep 8, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you built a relationship with a customer who came back to you.

What they are checking: Whether they create the trust that builds a loyal lingerie clientele.

Tell me about a sales goal you reached and how.

What they are checking: Whether they own their results and can explain what they did to get them.

How do you keep up with lingerie brands and trends?

What they are checking: Whether they will use brand trainings and their own interest to give good advice.

What would you do

Bra fittings can feel personal. How would you make a customer comfortable in the fitting room?

What they are checking: Whether they bring the empathy, sensitivity and body positivity the posting asks for.

A customer says she has been wearing the wrong size for years. How do you explain it?

What they are checking: Whether they can share fit advice kindly so the customer feels helped, not judged.

A customer feels self-conscious and wants to leave. What do you say?

What they are checking: Whether they respond with warmth and respect instead of pushing a sale.

What would you do if a teammate made a comment that made a customer uncomfortable?

What they are checking: Whether they protect a respectful environment, which matters most in intimate apparel.

About the work

Nordstrom trains you on bra fitting. What do you already know about measuring and fit?

What they are checking: Whether they have some baseline knowledge or a clear readiness to learn the process.

How would you use texting to follow up with lingerie customers in a respectful way?

What they are checking: Whether they can reach out about new styles while respecting how private this category is.

How do you keep the department customer ready with stocking and re-merchandising?

What they are checking: Whether they see floor upkeep as part of the job, not something only others do.

Practice this interview out loud.

Offer builds a real interview for this exact role at Nordstrom from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Nordstrom.

Job Description The ideal Lingerie Salesperson is passionate about fashion, fit and styling, understanding how these elements enhance customer confidence and comfort. They excel in building a loyal customer base through digital and in-store interactions, offering personalized experiences based on trust and fit expertise. A Day in the Life… • Bra Fitting: Conduct bra fittings with customers in the fitting room by measuring for size and providing appropriate fit and style guidance. Nordstrom will provide training on the bra fitting process. • Customer Relationships: Build lasting relationships with customers by providing personalized service and honest feedback. • Sales Goals: Achieve sales goals in-store and digitally using tools like text and social media. • Continuous Learning: Stay updated on fashion and product knowledge through trainings provided by Nordstrom and brand consultants. • Team Collaboration: Work collaboratively with the team to maintain a customer-ready department through tasks like filling orders, stocking, re-merchandising, price markdowns, and light cleaning. You Own This If You Have… • Communication and People Skills: Excellent ability to connect with customers and contribute to positive team environment. • Empathy, Sensitivity and Body Positivity: Providing a supportive and respectful environment during intimate apparel fittings for diverse customers of all shapes and sizes. • Self-Motivation: Driven to achieve sales goals. Strong interest in using networking and technology to drive sales. • Multitasking and Organizational Skills: Skilled in organization and prioritizing multiple tasks in a fast-paced environment. • Flexible Availability: Willingness to work a flexible schedule based on business needs. • • Physical Requirements: • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. • Frequent use of hands for grasping, fine manipulation, pushing and pulling • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $17.30 - $17.30 Hourly At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men’s Fragrance sales roles typically receive is 3%. We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. © 2026 Nordstrom, Inc