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Retail Loss Prevention Associate II

TJX Companies · Green Bay, WI · $13.30–$18.60 an hour · Part time

Posted Sep 16, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role at TJ Maxx in Green Bay means standing at the front of the store as a visual deterrent and wearing a body worn camera. How do you feel about being that visible all shift?

What they are checking: Comfort with a role that is about presence and professionalism rather than chasing people.

Tell me about a time you had to stay calm with someone who was angry or aggressive.

What they are checking: Their ability to de-escalate, since safety for themselves and others comes first.

How would you build a good working relationship with store associates and managers?

What they are checking: Maintaining a strong partnership with store teams, which the posting stresses.

Tell me about a time you used good judgment in a tense situation.

What they are checking: Sound decision-making under pressure, which protects people and the company brand.

How do you stay alert and focused when standing in one place for hours?

What they are checking: Endurance and attention for a role built around steady presence.

What would you do

Someone walks past you with unpaid merchandise and heads for the door. What do you do?

What they are checking: Whether they follow policy and protect safety rather than physically stopping someone.

How would you greet and help customers while still keeping an eye on the store?

What they are checking: Balancing a positive shopping experience with the deterrence part of the job.

A customer asks why you're wearing a camera. How do you answer?

What they are checking: Explaining body worn cameras calmly and politely without making customers uncomfortable.

What would you do if you noticed an associate behaving dishonestly?

What they are checking: Integrity and knowing to report through the District Loss Prevention Manager or store leadership.

About the work

What does it mean to be a visual deterrent, and how would you carry yourself to do it well?

What they are checking: Understanding that a calm, alert, professional stance prevents loss before it happens.

Why would you need to know the store's emergency procedures, and how would you learn them?

What they are checking: Taking seriously their role in emergencies like evacuations or medical events.

Practice this interview out loud.

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The full job description

As published by TJX Companies.

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Contribute To The Growth Of Your Career Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values. • Maintains a proper and professional stance in the designated area at the front of the store • Act as a visual deterrent to prevent potential loss/dishonesty • Review and understand the Store Emergency Response Guide • Wear a complete Company approved uniform including a Body Worn Camera • Greet customers appropriately, demonstrate courtesy and respect • Establish and maintain a position at the front of the store or in a department • Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio • Observe and report any suspicious behavior or critical incidents to LP or store management • Perform a closing safety sweep of the store with a member of management • Adhere to all Company Policy and Procedure • Document required incidents in AIIM Case Management • Performs other duties as assigned Who We Are Looking For: You! • Strong verbal and written communication • Sound decision making skills • Ability to take initiative and perform well independently • Prioritizes/organizes workload and manages time effectively • Able to stand for long periods of time • 0-2 years retail or security experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1505 West Mason Location: USA TJ Maxx Store 0653 Green Bay WI This position has a starting pay range of $13.30 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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