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Retail Associate Part - Time Hiring Now

TJX Companies · Greendale, WI · Part time

Posted Aug 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

We're hiring part time now in Greendale. When could you start, and what does your weekly availability look like?

What they are checking: Whether they can start soon and work a steady schedule, which is why the store is hiring right now.

Tell me about a time you had to learn a new task quickly at work or school.

What they are checking: How fast they pick things up, since new associates get trained on the register and floor at once.

What would make you comfortable asking a customer if they want to save with our credit card?

What they are checking: Whether they can grow into promoting credit and loyalty programs, which the posting expects.

Tell me about a time you showed up for a team when it was hard to.

What they are checking: Dependability, since part-time staff cover the shifts that make or break a store's day.

What do you think makes a store feel welcoming when you walk in?

What they are checking: Their sense of customer experience, which the job is measured on.

What would you do

A customer asks you something you don't know the answer to. What do you do?

What they are checking: Whether they find the answer or the right person rather than guessing or brushing the customer off.

How would you keep a section of the floor organized during a busy day?

What they are checking: Whether they understand that recovery is ongoing work and not something saved for closing.

A customer is short with you because they've been waiting. How do you respond?

What they are checking: Patience and tone under pressure, which shape whether customers leave satisfied.

You see a coworker leave the register drawer open and walk away. What do you do?

What they are checking: Whether they take cash security seriously and speak up in a respectful way.

About the work

Walk me through how you'd handle a cash sale where the customer hands you a large bill.

What they are checking: Basic cash accuracy and following procedure, since associates ring sales and count change back.

Practice this interview out loud.

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The full job description

As published by TJX Companies.

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. • Role models established customer experience practices with internal and external customers • Supports and embodies a positive store culture through honesty, integrity, and respect • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures • Promotes credit and loyalty programs • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards • Accurately processes and prepares merchandise for the sales floor following company procedures and standards • Initiates and participates in store recovery as needed throughout the day • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store • Provides and accepts recognition and constructive feedback • Adheres to all labor laws, policies, and procedures • Supports and participates in store shrink reduction goals and programs • Participates in safety awareness and maintains a safe environment • Other duties as assigned Who We’re Looking For: You. • Possesses excellent customer service skills • Able to work a flexible schedule to support business needs • Possesses strong communication and organizational skills with attention to detail • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Capable of lifting heavy objects with or without reasonable accommodation • Works effectively with peers and supervisors • Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 5200 South 76th Street Location: USA TJ Maxx Store 0484 Greendale WI

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