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Retail Assistant Manager

Bob's Discount Furniture · Aurora, IL · $55,400–$69,300 a year · Full time

Posted Sep 17, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you coached a team member to improve their performance.

What they are checking: Whether they coach with specifics and follow-up, which the posting lists as a core skill.

Tell me about a time you made a tough call when your manager was not available.

What they are checking: Whether they have the judgment to act independently when running the store.

How do you build a fun, positive culture while still holding people accountable?

What they are checking: Whether they can keep the Bob's culture and still enforce standards.

This role requires flexible availability. What does your availability look like?

What they are checking: Whether they can cover the evenings, weekends and holidays a showroom needs from its leaders.

What would you do

How do you balance time on the sales floor with back-end work like logistics and inventory?

What they are checking: Whether they can lead the team in front of guests while keeping operations running behind the scenes.

A guest is upset about a delivery problem and asks for a manager. Walk me through the conversation.

What they are checking: Whether they can calm a guest, take ownership and find a real resolution.

Two associates are arguing over a sale. How do you settle it?

What they are checking: Whether they resolve conflict fairly and keep the team focused on guests.

How do you communicate with the distribution center or delivery team when a guest's order has a problem?

What they are checking: Whether they work across functions to solve guest issues rather than passing them along.

About the work

How would you keep inventory accurate in a showroom with a warehouse in back?

What they are checking: Whether they understand counts, damages and transfers that keep store inventory reliable.

What store numbers would you check first thing every morning?

What they are checking: Whether they manage by data such as sales, conversion and open deliveries.

How would you plan staffing for a holiday weekend sale?

What they are checking: Whether they can match coverage to traffic and keep both the floor and the warehouse covered.

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The full job description

As published by Bob's Discount Furniture.

Job Title Retail Assistant Manager Job Overview Join Bob’s Discount Furniture as a Retail Assistant Manager and help drive operational excellence and exceptional customer experiences in a fun, fast-paced retail environment. This role balances leadership on the sales floor with strategic oversight of back-end operations, logistics, and team development. You’ll support store performance, drive operational goals, and play a key role in executing The Bob’s Way. This is a full-time, on-site position in a retail showroom. Flexible availability is required. What You’ll Bring to Bob’s At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you! Key Skills for Success To excel in this role, you will need to demonstrate strengths in the following skill areas: Core Competencies & Expertise • Leadership and team development • Operational planning and execution • Logistics and inventory control • Customer experience enhancement • Performance management and coaching • Conflict resolution and decision-making • Cross-functional communication • Time management and prioritization Preferred Competencies & Skills • Experience in retail or warehouse management • Sales and showroom merchandising knowledge • Experience leading backend operations • Bachelor’s degree or equivalent work experience • Familiarity with safety and compliance procedures Who We Are At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. How We Will Support Your Success We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement. Benefits & Perks • Competitive Medical, Dental, and Vision Insurance • Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday! • 401(k) Profit Sharing Plan with a generous company match • Pet Insurance and employer-paid Life Insurance options • Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways • Employee Discount starting on Day 1, plus exclusive partner discounts • Bob’s Helping Hand and Bail Out financial assistance programs • And so much more! • Salary range between $55,400 - $69,300 plus monthly bonus potential Our Culture & Core Values At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other! Minimum Qualifications • 2–5 years of retail, warehouse, or operations management experience • Proven success in team leadership and operational oversight • Must be at least 18 years old to be considered for employment with Bob’s Physical Demands • Ability to lift, move, or slide merchandise up to 75 lbs. • Must be able to stand for extended periods and walk the sales floor regularly • Ability to bend, reach, push, pull, and perform physical tasks throughout the shift Diversity is a Core Value at Bob’s At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve. Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: Pay range: $55,400 - $69,300 It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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