Jobs › Maurices

Retail Assistant Manager - Full-Time

Maurices · Alton, IL · $16.45–$18.01 an hour · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you coached a sales associate who wasn't meeting expectations.

What they are checking: Whether they can give clear feedback and follow up, which is a core part of an assistant manager role.

Tell me about a time you handled an upset customer with a return or price issue.

What they are checking: Whether they stay calm, follow policy and keep the customer coming back.

How do you build a team that wants to come to work?

What they are checking: Whether they create a positive, fair environment that keeps good associates around.

Where do you want to be in two years, and how does this role fit?

What they are checking: Whether they see assistant manager as a step toward store leadership and are ready to learn.

What would you do

How would you help your store manager hit a weekly sales goal when traffic is down?

What they are checking: Whether they can drive results through the team and the floor instead of just hoping for more customers.

You're the key holder and two associates call out on a Saturday. What do you do?

What they are checking: Whether they can cover the floor, reprioritize tasks and keep the store running when short-staffed.

A customer tells you she can never find her size in your store. How do you respond?

What they are checking: Whether they can use inventory tools and online options to solve the problem instead of losing the sale.

What would you do if you suspected an associate was taking merchandise?

What they are checking: Whether they handle loss prevention concerns by the book and avoid accusing anyone without facts.

About the work

Maurices talks about service with style. What does that look like when a customer comes in looking for jeans?

What they are checking: Whether they know how to guide fit and styling, especially across sizes 0 to 24, to build trust and sales.

How do you make sure visual standards are met during a busy floor set?

What they are checking: Whether they can execute visual direction while keeping the floor shoppable for customers.

How do you keep track of store tasks like shipment, markdowns and cleaning when you're also on the floor?

What they are checking: Whether they can plan and delegate tasks without losing focus on customers.

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The full job description

As published by Maurices.

Brand Overview: At maurices, we’re all about feel-good fashion for real life. We’re committed to our service with style promise and to offering affordable fashion that takes women from workday to weekend—and all of life’s adventures in between. With inclusive sizing from 0–24, maurices is known for versatile styles across key categories like denim, dresses, tops, and more. We’ve been doing this since 1931, and today you’ll find us in over 800 communities across North America and online at maurices.com. At maurices, it’s more than clothes - it’s where fun, friendship and fashion come together! Ready to help bring feel good fashion for real life™ to hometowns across North America? We’re looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we’ve helped women look and feel their best every day — making maurices not only a special place to shop, but a great place to work and connect. Apply today! This is an evergreen requisition used to build a pipeline of candidates for future openings. While this posting for a Retail Assistant Manager - Full-Time at our Store 1443-Alton Sqr Mall-maurices-Alton, IL 62002 remains open year-round, actual hiring needs may vary. Applications will be reviewed on a rolling basis, and candidates may be contacted as positions become available. Position Overview: Job Description What you’ll do: The Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best.  You will be supported in developing leadership skills to help build your career path. As a sales lead, the assistant manager interacts with customers on a regular basis leading the customer experience with the store team. The assistant manager strategizes to achieve team sales goals and as a key holder are involved in efficiently and accurately executing maurices Standard Operating Practices (SOPs), such as opening and closing the store. What you’ll get in return: • A flexible work schedule • Working with a team that believes in our ‘Work Smart and Have Fun’ Value • A growth-minded atmosphere in a positive and supportive environment • A 40% discount • Well-rounded benefits offering; including mental, physical, and health resources Position Requirements: Assistant Manager candidates must have: • 1 year of customer service experience required. Supervisory experience preferred. • Ability to foster a team while creating a positive working environment • Experience in training and directing others • Ability to take initiative and participate in making decisions • Demonstrated ability to achieve goals • Computer proficiency • Ability to work a flexible schedule Assistant Manager applicants must be at least 18 years of age. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All replies confidential – maurices is an equal opportunity employer. Location: Store 1443-Alton Sqr Mall-maurices-Alton, IL 62002 Position Type: Regular/Full time Pay Range: Hourly: $16.45 - $18.01 Pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements. This position is eligible for monthly incentive compensation based on store performance. Benefits Overview: We offer a comprehensive and competitive benefits package designed to support your health, financial security, and work-life balance. Full-time associates are eligible for a suite of benefits. Choice of three medical plans, including a PPO plan or High-Deductible plans. High-Deductible plans offer the option of a Health Savings Account, with employer contribution. Additional benefits include Dental, and Vision coverage, Flexible Spending Accounts (Healthcare and Dependent Care), Accident, Critical Illness, and Hospital Indemnity coverage, Voluntary Life, Spouse, and Child Life Insurance, and Long-Term Disability coverage. maurices provides, at no cost to our associates, Basic Life Insurance and Short-Term Disability coverage, access to our Wellbeing platform with Personify Health, and an Employee Assistance Program available for associates and their families. After 6 months of employment, you may be eligible for our 401(k), which offers an immediately vested Safe Harbor matching contribution. maurices supports continued education with our Tuition Assistance program, available after 1 year of employment. maurices provides early access to earnings powered by PayActiv. Paid Time Off is earned on an accrued basis (the accrual for newly hired Full time Assistant and First Assistant is 3.08 hours per pay period). Sick time is awarded each January (56 hours, prorated based on hire date unless otherwise required by applicable law), holiday pay that includes New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and two weeks of New Parent Leave for birth, adoption, or foster placement. Flexible scheduling helps you integrate work and life. Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

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