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This position has closed. TJX Companies removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Retail Administrative Supervisor

TJX Companies · Greenfield, WI · $14.25–$14.75 an hour · Full time

Posted Sep 21, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you kept private information private even when someone pushed you to share it.

What they are checking: Whether they can be trusted with personnel files and cash, which require strict confidentiality.

Tell me about a time you had to juggle office work while also being needed out front.

What they are checking: Whether they can balance admin duties with customer service, since the posting expects both.

What would you do

How would you help a new associate get through their first day of onboarding?

What they are checking: Whether they make new hires feel welcome and get their paperwork and training started correctly.

The deposit is off by twenty dollars and you cannot find why. What do you do?

What they are checking: Whether they report discrepancies honestly and follow procedure instead of covering or guessing.

A coworker asks you what another associate makes per hour. How do you respond?

What they are checking: Whether they protect personnel information firmly but kindly, even with friends on the team.

About the work

Walk me through how you would handle the daily cash office tasks, like counting tills and preparing a deposit.

What they are checking: Whether they understand careful, step-by-step cash handling where accuracy and dual control matter.

You are scheduling interviews and doing reference checks for several candidates. How do you keep it all organized?

What they are checking: Whether they can manage hiring tasks reliably so the store does not lose good candidates through delays.

How would you support the Operations Assistant Store Manager in building a weekly schedule?

What they are checking: Whether they think about coverage, payroll limits and associate availability when helping with schedules.

How would you keep track of supply inventory so the store does not run out of bags or tags?

What they are checking: Whether they plan ahead on requisitions and expense monitoring rather than reacting when supplies run out.

What computer programs or tools are you comfortable using for record keeping?

What they are checking: Whether they can handle the basic systems an admin role uses for files, schedules and cash records.

Practice this interview out loud.

Offer builds a real interview for this exact role at TJX Companies from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by TJX Companies.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Supports store management in the execution of store related administrative functions. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. • Creates a positive internal and external customer experience • Promotes a culture of honesty and integrity; maintains confidentiality • Takes an active role in the hiring process (scheduling interviews, conducting reference checks, etc.) and in the onboarding process of new Associates • Maintains Associate personnel files • Performs daily cash office functions and maintains cash office standards • Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition • Maintains proper Associate coverage in service areas for a positive customer experience • Supports and responds to coverage needs throughout the store • Ensures store team executes tasks and activities according to store plan; prioritizes as needed • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates • Provides and accepts recognition and constructive feedback • Partners with Management on Associate training needs to increase effectiveness • Ensures adherence to all labor laws, policies, and procedures • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store • Promotes credit and loyalty programs • Supports and participates in store shrink reduction goals and programs • Promotes safety awareness and maintains a safe environment Who We’re Looking For: You. • Able to work a flexible schedule, including nights and weekends • Outstanding communication and organizational skills with attention to detail • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Team player, working effectively with peers and supervisors • Able to train others • 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 8550 W. Sura Lane Location: USA Marshalls Store 1363 Greenfield WI This position has a starting pay range of USD $14.25 to $14.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.