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Registered Nurse (RN)-Transfer Center

HSHS · Springfield, IL · $35.92–$53.88 an hour · Full time

Posted Sep 9, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to coordinate many people at once to get something done quickly.

What they are checking: Whether they can juggle calls, beds, physicians and transport without losing track of details.

Your bedside nursing experience is a requirement here. How will it help you in a role where you mostly work by phone?

What they are checking: Whether they can picture the patient from a phone report and ask questions that reveal real acuity.

You work one day a week from home. How do you stay focused and connected with the team?

What they are checking: Whether they can work remotely with the same responsiveness as on site.

What would you do

A small rural hospital calls wanting to transfer a patient with a GI bleed. Walk me through how you handle the call.

What they are checking: Whether they gather the right clinical details and match the patient to the right facility and specialty.

The accepting physician and the sending physician disagree on whether the patient is stable to move. What do you do?

What they are checking: Whether they can keep the conversation moving between physicians and escalate without taking over medical decisions.

There are no beds available at the closest sister hospital. How do you find the patient a place?

What they are checking: Whether they think creatively and know the network rather than giving up or delaying care.

A caller is frustrated and rude because the process is taking too long. How do you handle it?

What they are checking: Whether they stay calm and professional with stressed clinicians while still getting the information they need.

Several transfer requests come in at the same time. How do you prioritize them?

What they are checking: Whether they triage by clinical urgency and keep every caller informed about where they stand.

About the work

How do you decide what level of care and what kind of transport a patient needs?

What they are checking: Whether they can use clinical judgment to choose between ground, air and critical care transport safely.

How do you document a transfer call so the record is complete if anyone reviews it later?

What they are checking: Whether they understand that transfer records carry legal and regulatory weight, including EMTALA requirements.

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The full job description

As published by HSHS.

Pay Range: $35.92 - $53.88 A successful candidate's actual pay rate will be based on several factors including relevant experience, skills, training, certifications and education. This position is responsible for the coordination of patients through the state-wide Transfer Center. Working with physicians and applying clinical judgement to facilitate the management, placement, and transport of patients throughout the state to Sister Hospitals or facilities that can provide the proper level of care and specialty for the individual needs of each patient. Hospital Sisters Health System (HSHS) is seeking a Registered Nurse (RN) to join our Multispecialty Care team. Ideal candidates are patient focused, mission driven caregivers looking for an opportunity to apply clinical knowledge to coordinate and perform hands on acute patient care at the bedside. Position Specifics: o Department: Transfer Center o Core Function: Nursing o Schedule: Days, 36 hrs/wk, (2 shifts onsite and 1 WFH - very rare to work on the weekend but might need to once in a while depending on need) o Facility: St John’s Hospital o Location: Springfield, IL Education Qualifications • Graduate from an accredited and approved school of nursing accepted for licensure in the state of practice is required. • Bachelor of Science in Nursing (BSN) is preferred. Experience Qualifications • 3 years recent clinical experience in acute care is required. • Critical care experience is preferred. Certifications, Licenses and Registrations • Licensed as a Registered Nurse (RN) in the state of practice is required. Wisconsin: RNs may practice with a valid multi-state RN license as outlined in the Nurse Licensure Compact rules. • Basic Life Support (BLS) certification is required. Job Description Scheduled Weekly Hours: 36 Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day. Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a healthcare system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments. Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient. Benefits: HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits. • Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues. • Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need. • Retirement benefits including HSHS contributions. • Education Assistance benefits include up to $5,250 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period. • Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more! • Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more! Benefits HSHS and affiliates is an Equal Opportunity Employer (EOE). HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Notice Regarding Potential Use of Artificial Intelligence in the Hiring Process Hospital Sisters may use automated tools, including artificial intelligence or machine-learning technologies, to assist with certain administrative aspects of the recruitment process. These tools may help our recruiting team organize applications, search for resumes, identify qualifications reflected in application materials, and facilitate communications or scheduling with applicants. Information used by these tools may include materials you provide during the application process, such as your resume, work history, education, qualifications, and responses to application questions. These tools are used only to support our recruiting process. Hiring decisions are made by HSHS personnel, and automated tools do not make employment decisions on behalf of HSHS. Applicants who have questions about this notice or who require a reasonable accommodation or alternative evaluation method may contact HSHS Human Resources at Contact@hshs.org

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