JobsAdvocate Health

Registered Nurse Case Manager

Advocate Health · Two Rivers, WI

Posted Aug 31, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had a full caseload and one patient's condition suddenly changed. How did you decide what to do first?

prioritization skills and clinical judgment under competing demands, which is core to case management

Describe a situation where you disagreed with a physician's plan of care for one of your patients. What did you do?

ability to advocate for patients professionally without damaging working relationships with physicians

Tell me about a patient whose care plan you had to significantly revise. What changed and how did you know it was time to adjust?

ongoing clinical assessment skills and willingness to change course rather than sticking to an original plan

Tell me about a time a family member was resistant or upset about the care plan you or the team put together. How did you work through it?

interpersonal skill and patience with families under stress, which matters heavily in home-based care

Tell me about a time you had to communicate a change in a patient's status to a physician in a way that got quick action.

clarity and confidence in clinical communication when timing matters

Technical

Walk me through how you'd handle your first visit with a new home health patient. What are you actually assessing in that first hour?

whether the candidate has a real system for comprehensive intake, not just a checklist mentality

OASIS documentation has to be accurate and on time. What's your process for making sure it's done right the same day, not days later?

familiarity with home health documentation standards and personal discipline around timeliness, since late or sloppy OASIS creates real compliance risk

What does your day look like when you're managing patients across different age groups and diagnoses in one caseload?

ability to apply age-specific and diagnosis-specific care knowledge across a varied specialty caseload

How have you contributed to a quality improvement effort or chart audit process in a previous role?

actual experience with continuous quality improvement work versus just being aware it exists

Situational

You're on call overnight and a family calls saying their loved one is in distress but they're not sure it's an emergency. How do you handle that call?

telephone triage judgment and comfort making decisions alone without a team physically present

How do you approach discharge planning for a patient who doesn't have strong family support or resources at home?

resourcefulness in connecting patients to community and agency resources when the safety net is thin

You arrive at a home visit and something about the environment feels unsafe. What do you do in that moment?

judgment about personal safety balanced against commitment to patient care

This role requires driving to patients' homes and being on call some nights and one weekend a month. How do you think about managing that kind of schedule long term?

realistic expectations about the physical and lifestyle demands of home health case management

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 34100 Sheboygan - Nursing Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday - Friday 8am to 430pm Paided Oncall 1-2 nights a week, and 1 weekend a month. Holiday Rotation Pay Range: $38.20 - $57.30 Major Responsibilities: • Assumes responsibility for caseloads consisting of patients in specialty areas. • Conducts initial assessment to obtain thorough physical, social and environmental data. • Establishes the plan of care in accordance with the physician orders and patient needs. • Provides direct patient care and adjusts nursing care processes as needed. Identifies problems, modifies nursing care plan, and evaluates outcomes within an appropriate time frame. Advises and consults with family and other personnel, as appropriate. • Provides on-going assessment of patient response to treatments and teaching and applies interventions as appropriate. Updates and revises plan of care as indicated. • Completes documentation including visit assessment, OASIS, 485 and verbal orders accurately and promptly and within the standards. • Communicates with physicians to confirm and update patients' plan of care. Provides status updates and ensures ongoing communication with the physician and other members of the health care team. • Facilitates the discharge planning process according to standards and utilizes resources to assure continuity of care after discharge. Participates in developing the discharge plan with the patient/family, physician, social worker, and other staff members as appropriate. • Participates in chart audits and continuous quality improvement activities as requested. Identifies, develops and participates in process improvement opportunities that will enhance the quality of the services provided. • Maintains and updates accurate clinical and patient records according to agency, state, and federal guidelines. • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: • Registered Nurse license issued by the state in which the team member practices, and • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required, and • A valid drivers license issued by the Division of Motor Vehicles Education Required: • Associate's Degree in Nursing. Experience Required: • Typically requires 3 years of experience in clinical nursing. Knowledge, Skills & Abilities Required: • Excellent communication skills. Strong interpersonal skills and the ability to work with a variety of clients with patience and respect. Good organizational, analytical and problem solving skills. • Demonstrated ability to work well with physicians and other professionals in a direct and positive manner. • Proficiency in clinical skills with the ability to work under direction and make sound judgments. • Ability to operate the necessary equipment to perform the job, i.e., FAX, computer, copier, telephone system. • Ability to assess data reflecting the patient's status and the ability to interpret the appropriate information needed to identify each patient's requirements relative to their specific needs. • Must have a tolerance for differences and an appreciation of multi-culturalism and diversity of the patients and their families. Physical Requirements and Working Conditions: • Must be capable of the manual dexterity required to use and operate a variety of equipment. • Must have the physical ability to move about in confined spaces, including bending, twisting, kneeling, squatting and occasionally reaching one or both arm overhead. • Must be able to work safely with people of various sizes and weight with diverse and complex medical conditions and physical limitations. • Must be able to sit, stand, walk and climb stairs for limited to prolonged periods of time to complete required paperwork, gain entry to patients’ residences, travel from assigned visits and attend a variety of work related activities. • Must have the physical stamina to attend to patient care requirements over a period of three or more hours without complete rest. • Must have accurate vision to read gauges and measuring devices and to interpret written instructions. • Subject to extreme temperature changes due to weather conditions. • Subject to exposure to chemical and hazardous waste and communicable disease. • Must be able to: • Lift up to 50 lbs from floor to waist. • Lift up to 20 lbs from waist to overhead. • Lift and carry up to 40 lbs. at waist height reasonable distance. • Must be able to: • Push/pull with 30 lbs. of force. • Perform a sliding transfer of 150 lbs. with a second person present. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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