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Regional Account Manager, Toxicology - Southwestern US

Abbott · IL · Remote available · $78,000–$156,000 a year · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you won business away from an entrenched competitor.

What they are checking: Competitive selling skill in a crowded market.

How do you build relationships when most of your customers are hours apart?

What they are checking: Use of phone, video and well-planned visits to stay connected.

Tell me about a sales goal you exceeded and how you did it.

What they are checking: Track record of results and the methods behind them.

What would you do

The Southwestern US includes many border and corrections markets. How would that shape where you focus first?

What they are checking: Whether they think about where toxicology testing demand is concentrated in their region.

A probation department wants a lower price or they'll switch. What do you do?

What they are checking: Whether they defend value and find options rather than just discounting.

How do you handle a customer service or supply problem that's hurting your account?

What they are checking: Ownership and follow-through with internal teams on behalf of the customer.

About the work

What's your experience selling diagnostics or testing products, and how does toxicology compare?

What they are checking: Relevant background and understanding of what is unique about drug testing sales.

How would you explain cutoff levels and what a positive screen means to a new customer?

What they are checking: Product knowledge and the ability to educate customers clearly and accurately.

What do you know about workplace drug testing rules, like DOT requirements?

What they are checking: Awareness of the regulations that shape employer testing programs.

How would you work with distributors and inside sales to cover smaller accounts?

What they are checking: Efficient territory management using partners for coverage.

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The full job description

As published by Abbott.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: • Career development with an international company where you can grow the career you dream of. • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. • An excellent retirement savings plan with a high employer contribution. • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for the treatment and management of diseases and other conditions. The Regional Account Manager will be part of the Toxicology Business Unit, servicing agencies in the government, criminal justice, and treatment market. This role is a US remote field-based position covering our Southwestern US region. Candidates must be based in a metropolitan city with access to an airport. Up to 50% of travel will include overnights. What You’ll Work On • Actively seek out new sales opportunities through cold calling and lead generation • Set up meetings with prospects to introduce our products and services • Perform prospect and customer needs assessments • Prepare and send quotes and proposals • Coordinate and secure contracts and agreements between new clients and contracts team • Support new account implementation activities within sales and operations • Stay current with trends and competitors to identify improvements or recommend new products and services • Attend trade shows and in-person customer visits Required Qualifications • Associate’s degree • 7+ years of related experience or equivalent combination of education and experience. • Proven track record in Sales that includes having a hunter mindset and self-motivated. • Demonstrated experience managing and negotiating customer contracts in a senior sales or account management role. • Experience in MS PowerPoint, MS Excel and Salesforce • Excellent organizational and time management skills required • Strong communication, verbal, and written skills a must • Experience in MS PowerPoint, MS Excel and Salesforce • Must be willing to travel in multi-state territory with some overnight travel included Preferred Qualifications • Bachelor’s degree • Experience in government sales • Drug testing industry knowledge • Criminal justice or treatment market knowledge • Experience in lab screen and confirmation sales a plus Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/ Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at abbott.com , on LinkedIn at https://www.linkedin.com/company/abbott-/ , and on Facebook at https://www.facebook.com/AbbottCareers . The base pay for this position is $78,000.00 – $156,000.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: TOX ARDx Toxicology LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 50 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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