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QUALITY MANAGER

Ecolab · Verona, WI · Full time

Posted Sep 14, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about an AIFA or other health authority inspection you led. What was the hardest moment?

What they are checking: Whether they have real inspection experience and can stay composed and factual under regulator questioning.

Tell me about a time you had to influence a site leadership decision on a quality matter.

What they are checking: Whether they can shape decisions through clear reasoning rather than just saying no.

Tell me about a time you balanced operational pressure with a compliance requirement and found a solution both sides accepted.

What they are checking: Whether they can protect compliance while understanding the real business pressures on the site.

What would you do

A batch has an open deviation, and operations is pressing for release to meet a customer order. What do you do?

What they are checking: Whether they can hold compliance firmly while working with operations to find a responsible path forward.

How do you build a strong quality culture on a site where people see quality as a slowdown?

What they are checking: Whether they can make quality part of how people work instead of something imposed from outside.

A customer complaint suggests a possible product defect. How do you investigate it?

What they are checking: Whether they run a structured investigation and assess patient risk before anything else.

About the work

Walk me through what you check before you certify and release a batch as a Qualified Person.

What they are checking: Whether they know the full scope of QP certification, including deviations, records and supply chain checks.

How do you judge whether a CAPA actually fixed the problem?

What they are checking: Whether they check effectiveness with data rather than closing CAPAs once the paperwork is done.

How do you prepare for a supplier audit, and what are the signs that a supplier is a risk?

What they are checking: Whether they understand supply chain risk and audit beyond a checklist.

How do you decide which deviations are critical and which are minor?

What they are checking: Whether they classify risk consistently, which shapes how serious problems are handled.

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The full job description

As published by Ecolab.

QUALITY MANAGER Role Purpose The Qualified Person (QP) is responsible for ensuring that medicinal products are manufactured, tested, certified, and released in full compliance with applicable GMP regulations and regulatory requirements. The role acts as a key quality representative within the site, fostering a strong quality culture while balancing compliance and operational needs. Key Responsibilities • Perform batch certification and release in accordance with applicable pharmaceutical regulations. • Ensure ongoing GMP compliance across manufacturing and quality operations. • Review and manage deviations, non-conformances, CAPAs, and customer complaints. • Support and participate in internal, external, and supplier audits. • Collaborate closely with Quality Assurance, Quality Control, Manufacturing, and Site Leadership teams. • Lead interactions with regulatory authorities during inspections, including AIFA and other health authorities. • Promote continuous improvement initiatives related to quality systems and regulatory compliance. • Provide guidance and influence decision-making to ensure an appropriate balance between operational requirements and compliance obligations. Required Qualifications • Valid AIFA Qualified Person Eligibility Certificate . • Degree in Pharmacy, Chemistry, Pharmaceutical Chemistry and Technology (CTF), or a related scientific discipline. • Registration with the Order of Chemists or Pharmaceutical Chemists and Technologists (may be completed after joining the company). Required Experience • 7-10 years of experience within the pharmaceutical industry . • Experience working in GMP-regulated manufacturing sites . • Strong background in Quality Assurance, Quality Control, Regulatory Affairs, or Compliance functions. • Proven experience managing supplier audits, deviations, non-conformances, CAPAs, and complaints. • Experience within API (Active Pharmaceutical Ingredient) environments is considered highly relevant and valuable. Key Competencies • Strong interpersonal and stakeholder management skills. • Ability to build effective relationships across Quality, Manufacturing, and Leadership teams. • Excellent negotiation, mediation, and influencing capabilities. • Pragmatic approach with strong compliance awareness. • Flexibility, empathy, and sound judgment in complex situations. • Confidence in managing regulatory inspections and establishing constructive relationships with inspectors. • Good command of English, both written and spoken, enabling effective communication with European colleagues and international inspectors. Ideal Candidate Profile • Professional with approximately 2-3 years of experience as a Deputy Qualified Person and the potential to grow into a fully autonomous QP role. • Willing to relocate to the Verona area; daily commuting from distant locations is not considered sustainable. • Able to work effectively with senior stakeholders and plant leadership, balancing business objectives with regulatory requirements. • Collaborative, resilient, and capable of operating in a dynamic manufacturing environment while maintaining the highest quality standards. About Ecolab: At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world. Ecolab’s commitment to diversity, equity and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves, reach our goals and do what’s right. Apply today and join one of the most ethical companies with over a hundred years of history. Join Ecolab and help us protect what’s vital. #li-eu Compensation Range: The annual pay range for this position is 59.500,00 - 74.400,00 - 89.200,00 EUR. This position is eligible for annual bonus. Benefits: Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. Collective Agreement Information (Italy): In Italy, Ecolab applies the National Collective Labour Agreement for the Chemical Industry (CCNL Industria Chimica).

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