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This position has closed. Centene removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Quality Improvement Specialist II

Centene · AZ · Remote available · $56,200–$101,000 a year · Full time

Posted Sep 15, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your experience with a HEDIS medical record review project.

What they are checking: Whether they understand how hybrid HEDIS projects run, including timelines and abstraction.

Tell me about a report you wrote for a committee. How did you make it useful for discussion?

What they are checking: Whether they can analyze data and write clearly for decision makers.

Tell me about a process you improved to save time in your department.

What they are checking: Whether they take initiative to streamline work instead of accepting slow processes as the way things are.

What would you do

A HEDIS vendor is falling behind on chart retrieval. What do you do?

What they are checking: Whether they hold vendors accountable early with data and clear escalation.

How would you help the QI director prepare for a regulatory audit?

What they are checking: Whether they can organize documents and evidence ahead of an audit.

How would you write an item for a provider newsletter about a quality topic?

What they are checking: Whether they can communicate quality information clearly to providers.

About the work

How would you manage nurse assignments and timelines for a HEDIS project?

What they are checking: Whether they can plan staffing and track progress to finish chart review on time.

What is an inter-rater reliability audit, and why does it matter?

What they are checking: Whether they understand how consistency among reviewers protects data quality.

How do you check that a data report is accurate before it goes to a regulator?

What they are checking: Whether they have a review process that catches errors before submission.

What is an access and availability study, and what does it measure?

What they are checking: Whether they understand a common QI study the posting mentions.

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The full job description

As published by Centene.

Position Purpose: Assist with the daily operations and support within the Quality Improvement department including data management, data reporting needs, and project management. Key Details: Remote position; candidates must reside in Nevada or Arizona. Preferred qualifications include experience with Managed Care Organizations (MCO), Quality Management/Improvement, and HEDIS. • Manage the HEDIS project to include assignment of nurses, adherence to plan timeline, and vendor oversight for timeliness and quality • Assist in data collection, data entry and generation of reports in support of QI initiatives including but not limited to: access and availability studies, HEDIS abstraction forms, medical records/site reviews, member and physician satisfaction studies • Analyze data and report writing for committee discussion • Research and write items for provider newsletters and other educational pieces • Conduct Interdepartmental inter-rater reliability audits • Design, run, and manage the data review process to ensure accuracy and integrity of data reports to meet regulatory and operational requirements. • Implement process improvements to streamline departmental functions • Assists Director, QI in preparation for audits by regulatory agencies and review organizations • Performs other duties as assigned • Complies with all policies and standards Education/Experience: Associate’s degree in related field or equivalent experience. 4+ years of data management experience, with a health insurance organization, in a position with accountability for report generation management or project management. Working knowledge of MS Office applications. Experience in quality initiatives (including HEDIS project, study analysis, or NCQA standards) preferred. Location: Must live in AZ or NV. Pay Range: $56,200.00 - $101,000.00 per year At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday. Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law , including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act