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Public Safety Officer - 2nd Shift

Medical College of Wisconsin · Milwaukee, WI · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you de-escalated a tense situation.

What they are checking: Whether they can calm an upset person with words and patience before a situation turns physical.

What does community-oriented problem solving mean on a campus like ours?

What they are checking: Whether they see building relationships as part of public safety.

What would you do

You're first on scene for a fire alarm in a research building. Walk me through what you do.

What they are checking: Whether they can assess, act and coordinate as a first responder.

A person collapses in a hallway. What do you do?

What they are checking: Whether they act quickly with CPR and AED, which the role requires.

If you're assigned to the communications center, how do you handle several urgent calls at once?

What they are checking: Whether they can prioritize calls and coordinate radio traffic under pressure.

Someone without a badge is trying to get into a restricted building. How do you handle it?

What they are checking: Whether they enforce access rules respectfully and safely.

About the work

What proactive patrol strategies would you use on a medical college campus during second shift?

What they are checking: Whether they think about prevention and visibility, not just responding to calls.

How have you used the Incident Command System in a real event?

What they are checking: Whether they know how ICS organizes a response as events grow.

How do you secure a crime scene and collect evidence before police arrive?

What they are checking: Whether they protect evidence and limit access to a scene so a later investigation is not compromised.

How do you write a clear incident report?

What they are checking: Whether their written reports are accurate, objective and complete enough to hold up for investigators and in court.

Practice this interview out loud.

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The full job description

As published by Medical College of Wisconsin.

Summary The Public Safety Officer (PSO) is a uniformed, first responder position within Public Safety that provides emergency and public safety services to the Medical College of Wisconsin (MCW) community. Primary Responsibilities • Employ a variety of proactive patrol techniques and strategies to ensure the safety and security of all MCW-affiliated persons and property. Engage in community oriented problem solving and crime prevention measures. • Decisively respond to assigned calls for service, emergent situations, and critical incidents occurring during shift. Employ principles of Incident Command System (ICS) when addressing developing events. • Assist and/or provide support for various types of investigations. Conduct initial interviews, collect evidence, and secure crime scenes. Document findings and prepare written case reports. • Act as a first responder to all fire and life safety incidents. Provide initial assessment of situation and make determination of appropriate response. Administer first aid and life support (e.g., AED and CPR) to victims. • As assigned, monitor the Department’s communications and surveillance center. Answer all incoming calls on service and emergency lines; log all activities via Computer-Aided Dispatch software. Coordinate radio communications between center and field-bas • Assist in associate and executive protection details, investigations, special events security, surveillance activities, and other unique assignments as a member of various departmental task forces. • Perform a number of community service functions including, but not limited to, conduct safety escorts to and from requested on campus locations; complete inspections and reports regarding safety hazards; and enforce MCW policies and procedures. • Upon request, deliver community based personal safety and security awareness training to students, staff, and faculty. Assist in the preparation of informational material including brochures, handouts, and multimedia presentations. • Other duties as assigned. Schedule: Second shift. This position follows a 5-on, 2-off rotation, with two consecutive days off during the week and working weekends and holidays being required for this role. Knowledge – Skills – Abilities • Knowledge of safety practices, emergency procedures, operations and maintenance, risk management, planning and evaluation. • Task management, coordination, and problem solving, investigation, restraint and self-defense skills. Qualifications Appropriate experience may be substituted for education on an equivalent basis. Minimum Required Education: Associate's Degree Minimum Required Experience: 2 years Minimum Required Age: Must be at least 21 years of age Required Certification/Licensure(s): Valid Driver's License Physical Requirements Work requires occasionally lifting moderate weight materials, standing, or walking continuously. Work Environment Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment. Sensory Acuity Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects. Why MCW? • Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options • 403B Retirement Package • Competitive Vacation and Paid Holidays offered • Tuition Reimbursement • Paid Parental Leave • Employee & Family Assistance Program (EFAP) • Pet Insurance • On campus Fitness Facility, offering onsite classes • Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc. For a brief overview of our benefits see: Benefits Overview For a full list of positions see: MCW Careers At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website . MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination: The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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