Public Safety Armed I Officer -2ND SHIFT

Department: 11926 Advocate Christ Medical Center - Public Safety Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: 2nd shift 2pm-10:30pm Pay Range: $22.90 - $34.35 Major Responsibilities: Provides security services   with a customer-service approach, focusing on   professionalism, fairness, and compassion even   in   challenging circumstances and   in accordance with   policies, procedures, and training.   Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor.   Is   alert, observant, and ethical.   Complies with   and enforces all safety and security rules and regulations. Maintains Department uniform and equipment   in   good repair.   Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to inspections to   identify   vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches.   Assists   team members, patients, and visitors by providing information, directions, and physical help. Ensures traffic control, monitors conduct of visitors on   premises and   confronts unauthorized   persons   for questioning.   Prevents, responds to, and investigates workplace violence. Responds to service calls, such as combative or threatening patients or visitors and team member incidents.    Serves as a primary resource for de-escalation ,   utilizing   use of   force   when necessary ( e.g.   conducted electrical   weapon   (CEW) ,   h andcuffing .)   Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats.    Responds   immediately   to   emergency   and crisis situations; physically intervenes   in accordance with   training to situations that have   a potential   for injury.   Investigates   incidents that occur on Advocate   Health   property and   completes   timely   and   accurate   reports. Addresses and escalates complaints to the   appropriate leader   and provides supporting documentation.   Performs liaison rounding duties to cultivate close partnerships with all department s   and units. Delivers security awareness education to team members to   leverage   their   assistance   in the overall security of the site.   Liaisons with   federal,   state ,   and local law enforcement and first responder agencies. Coordinates, briefs, and   monitors   every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.   Maintains current Department training standards in radio communications, verbal de-escalation,   hemorrhage control (e.g. “STOP the BLEED”) , CPR, application of clinical restraints, conducted energy weapon ( e.g.   T ASER ), to include training on any/all department-issued equipment and/or requirements identified in   training academy and   the Annual Training Plan.     Assists   with exterior   traffic and crowd control, including parking   enforcement, valet parking   assist , and vehicular   assistance .    Utilizes   Interview and Interrogation tactics to   uncover information about incidents that have occurred.    Completes patrolling with a community-oriented   approach. Licensure, Registration, and/or Certification Required: Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role.  Recertification is not   required .   For North Carolina teammates, an Armed Guard License issued by NC   Private   Protective Services must be obtained within   1   year and   maintained   through training and competency assessments.    NIMS Compliance Certification    Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ).   Must meet State of IL Department of Financial and Professional Regulation licensing requirements and   able   to obtain a Firearm Control Card (FCC) for Proprietary Personnel within   90 days   of hire.   Stop the Bleed Certification   A valid driver’s license issued by the Division of Motor Vehicle.     Certified in Conducted Energy Weapon ( e.g.   TASER ) use within   90 days   of hire and periodically thereafter.   Maintains strong awareness of street drugs, gang activity, and human trafficking. Education Required: Hi gh School Diploma or GED   Experience Required: Typically requires   1   year s   of experience in a security, related public safety, or customer service area that includes   experiences   in responding to emergent situations and   identifying   and resolving issues that pose a potential risk to patients, visitors,   teammates   and/or property . Knowledge, Skills & Abilities Required: A n above average level o f emotional intelligence, including   empathetic   and compassionate responses to   teammate ,   visitor ,   and patient incidents.   The ability to f unction in   a work environment in which   we maximize teammate talent, treat each other with respect, and care for one another like family and with kindness.    A   daily   commitment to patient-centered safety practices.    Collaborative work   with medical staff   and external law enforcement, as   appropriate .    The ability to   remain calm under pressure to support a safe, welcoming, and therapeutic environment for everyone in the facility .   The ability to interact with peers with positive intent and   create   innovative   solutions through collaborative relationships .     Must successfully pass background investigation, drug screen, pre-placement physical and psychological screening assessment post-offer, pre-employment and periodically thereafter .    Teammates already employed in Public Safety Officer   position   prior to “7-28-24” will have   18 months   to comply.   Illinois team members must have completed   State   of Illinois 20-hour Basic Security Officer cours e wi th semi-automatic pistol endorsement.   Willingness to carry a department authorized firearm while on duty .    The firearm and level III holster must be   purchased   upon hire, supplied, and   maintained   by the Officer as outlined in the Public Safety Firearms Policy and approved by the   Department   Range Masters.   Required annually to achieve a passing score of 70% or greater on the State of IL Mandatory Annual Active Duty and Retired Officer Handgun Qualification Course of Fire, un-assisted .    Probationary Officers must complete   range   qualification   within their 90-day probationary period and must attend the first qualification date within their probationary period.    Demonstrated ability to exercise mature judgment and sound reasoning while   maintaining   a courteous and tactful demeanor in dealings with   teammates , visitors, and patients, even if they are verbally aggressive   persons .   Demonstrated experience in quickly assessing dangerous situations and taking   appropriate action .   Demonstrated ability in verbal and written communications.   Ability to use a computer to document work ( e.g.   Microsoft Word, Excel, navigating a web page, and database entry).   Ability to defend   self-and/or   others in case of physical confrontations when de-escalation efforts fail and there is cause to   physically restrain a person against their will who is   non-co mpliant   and   committing a criminal act or   lacks capacity and is   attempting   to elope .   Ability to communicate effectively with people; ability to hear radio and telephone communications at both high and low decibels.   Ability to communicate via radio and telephone with clear diction without impediments. Physical Requirements and Working Conditions: Must sit, stand, walk, and drive throughout the workday   and must   lift up   to 35 lbs. occasionally. Must be able to push/pull with 35 lbs. of force.    Must   possess   the hand   strength, dexterity, and ability to safely   operate   a firearm .    Must perform all functions of operating, loading/un-loading, breaking down and cleaning a firearm un-assisted and without   assist   devices.   Have 20/20 vision in both eyes   or   correctable to 20/20 with corrective lenses in both eyes.   May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards. Protective clothing must be   worn   as necessary.   Operates all   equipment   necessary to perform the job.   Frequent exposure to aggressive behavior and emotionally charged situations.    Must be able to handle personal stress and   possible violence .   Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to   assist   clinical teammates   with lifting patients of all sizes . Preferred Knowledge, Skills & Abilities: Behavioral Threat Assessment   knowledge    Use of Force Review    Crime through environmental design awareness    Ability to present material and   facilitate   meetings    DISCLAIMER All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.   Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.