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Psychiatric Technician - LTE

Waukesha County · Waukesha, WI · $20.03–$26.47 an hour · Variable time

Posted Jul 13, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The Mental Health Center provides inpatient mental health and substance use treatment. What experience do you have working with people in a psychiatric or behavioral health setting?

What they are checking: Whether they have seen acute mental illness up close and know what the day-to-day work really looks like.

What does it mean to you to treat a patient with dignity when they are at their worst?

What they are checking: Whether they see the person behind the symptoms, which shapes how patients respond to care.

This LTE role has varied hours based on hospital needs. How flexible is your availability, including nights and weekends?

What they are checking: Whether they can actually cover the shifts a 24-hour inpatient unit needs.

Tell me about a time you stayed calm while someone was angry at you personally.

What they are checking: Whether they can avoid taking patient anger personally, which prevents burnout and escalation.

What would you do

A patient starts yelling and pacing near the nurses' station and other patients are getting nervous. What do you do?

What they are checking: Whether they know verbal de-escalation and keep everyone safe without jumping to force.

How would you respond if a patient told you they were thinking about hurting themselves?

What they are checking: Whether they take it seriously, stay with the patient and report to the nurse right away, never keeping it secret.

You're doing safety checks every 15 minutes and get pulled into another situation. How do you make sure checks don't get missed?

What they are checking: Whether they understand that observation rounds are a safety duty that cannot slip, even when the unit is busy.

A patient asks you to bend a unit rule just this once because you are the nice tech. How do you handle it?

What they are checking: Whether they keep boundaries consistently, since inconsistent rules make units less safe for everyone.

About the work

How do you document what you observe during a shift so the nurse and doctor can use it?

What they are checking: Whether they write clear, factual notes about behavior instead of opinions, since care decisions rely on them.

A patient going through withdrawal is sweating, shaky and irritable. What would you watch for and report?

What they are checking: Whether they recognize warning signs in substance use patients that need quick medical attention.

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The full job description

As published by Waukesha County.

SALARY RANGE $20.03 - $26.47 WORK ASSIGNMENT DETAILS Waukesha County's Department of Health and Human Services is seeking a talented and compassionate Psychiatric Technician to serve community members working towards bettering their mental health. The Mental Health Center is certified to provide mental health and substance use inpatient treatment services and maintains a close working relationship with Waukesha Memorial Hospital and other community agencies and partners. This is a LTE position with varied hours based on needs of the hospital. This opportunity will provide you with: • A great place to begin or continue your career goals • A secure job filled with challenges and endless opportunities that provides high satisfaction when making a difference in someone's life • An opportunity to contribute to society and Waukesha County • A high percentage of time with patients delivering specialized care • Support of a large Health & Human Services department • Work with experienced clinical leaders • Opportunity to master new clinical skills • An environment where innovation is encouraged • The ability to be creative and suggest new paths to patients • Ongoing training for personal and professional development • Earn excellent pay and benefits which includes a well-funded, stellar retirement plan The Mental Health Center Team Vision The services offered at the Mental Health Center focus on resilience, successful community living, and great life satisfaction. The hardworking staff aim to provide meaningful participation of consumers and their recovery teams (families or other chosen support systems) as partners in the recovery process. The staff also strives to provide active participation and consumer feedback through the CCS Coordinating Committee. This flexible and creative workforce empowers consumers to lead their recovery journey by building skills and efficiently utilizing available resources, including natural supports, to achieve positive recovery outcomes. It is an honor when new staff join this team, it can be considered a calling to do this important work. For more information on the Mental Health Center watch here: https://youtu.be/lSWwpzExG38 . CLASSIFICATION SPECIFICATION To view the full classification specification for Psychiatric Technician click here . Minimum Training & Experience Requirements 1. High school graduation or GED equivalent 2. Two years of recognized post high school education with at least two courses in psychology, sociology, or social work OR Six months of patient care experience in a mental health setting or a residential treatment center for mentally ill or developmentally disabled or related area. OR Completions of two semesters of clinical education as a nursing student in a recognized nursing education program. 3. Possession of a valid State of Wisconsin CNA (Certified Nursing Assistant) certification. About Us: Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high quality services with competence and skill. With our vision of "Leading the Way", we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves "Is there a better way?" Location: Located in the City of Waukesha, our campus offers an on-site fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles and the UW-Milwaukee Panthers Basketball programs. EEO: Waukesha County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal, State and County Equal Employment Opportunity laws, policies, plans, rules, regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment/service opportunities. It is the express policy of Waukesha County to promote equal employment opportunity among all who are employed by Waukesha County and who seek employment with Waukesha County. For further information visit: https://www.waukeshacounty.gov The County does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States on a full-time basis.

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